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Senior Executive Assistant to CAO
Senior Executive Assistant to CAOMassachusetts Bay Transportation Authority • Boston, New Hampshire, USA
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Senior Executive Assistant to CAO

Senior Executive Assistant to CAO

Massachusetts Bay Transportation Authority • Boston, New Hampshire, USA
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  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

At the MBTA we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe reliable and accessible transportation. MBTAs Core Values are built around safety service equity sustainability and culture. Each employee that works for the MBTA performs their roles based on our vision mission and values. This includes attendance participation and contribution in local safety committee meetings as needed.

Job Summary

Provide administrative and leadership support to Chief Administrative Officer and Chief Enterprise Development Officer. The Senior Executive Assistant will manage schedules coordinate meetings handle and write correspondence prepare reports participate in special projects on the behalf of the Chief Administrative Officer and Chief Enterprise Development Officer with at times carrying the voice and direction of executive leadership. The Senior Executive Assistant will act as liaison for the Chief Administrative Officer and Chief Enterprise Development Officer including but not limited to the principal duties and responsibilities listed below. This position has a dotted line reporting relationship to the Chief Enterprise Development Officer.

The Chief Administrative Officer reports directly to the General Manager and manages a diverse and varied group of departments : Workforce Management (Human Resources; Labor Relations) Commercial Strategies Finance Fare Transformation Procurement Information Technology Occupational Health.

The Chief Enterprise Development Officer reports directly to the General Manager and manages special projects and key strategic initiatives along with the Real Estate and Transit Oriented Development groups.

This Senior Executive Assistant will encounter sensitive and confidential information and the role requires an individual who is experienced in responding to complex situations and handling sensitive materials in a discreet timely manner. The ideal candidate will require little to no supervision takes initiative is well organized is flexible and can manage multiple priorities simultaneously.

Duties & Responsibilities

  • Perform Administrative and Office Support Activities including but not limited to creation / revision of presentations / reports correspondence and excel worksheets as well as management of calendars and emails.
  • Updates Excel spreadsheets charts and graphs and provides administrative support in the creation and design of PowerPoint presentations.
  • Providing administrative leadership and governance support to the Chief Administrative Officer and Chief Enterprise Development Officer.
  • Assisting with special projects (such as FIFA and Transit Orientated Development projects) conducting research preparing reports etc.
  • Handle complex and confidential situations and requests.
  • Establish & sustain relationships with Chief Administrative Officer and Chief Enterprise Development Officer direct reports Executive Staff and other key stakeholders. Become familiar with all Chief Administrative Office and Chief Enterprise Development Officer divisions and issues coming in front of them.
  • Field and manage correspondences / requests in a courteous & professional manner on behalf of both leaders as necessary and Follow up with stakeholders as required.
  • Proofread and edit documents to ensure accurate / consistent data and story flow aligning with Chief Administrative Officer and Chief Enterprise Development Officer goals and strategy. Includes reviewing all Board material prior to Chief Administrative Officer and Chief enterprise Development Officer review and approval. Will work directly with CEX in coordinating board time and presentations made by the Chief Administrative Officer and Chief Enterprise Development Officer organization.
  • Monitor and update online records and folder systems to ensure that information is easily retrievable.
  • Support printing and copying as needed.
  • Collect weekly updates from Administration senior leadership and summarize for.
  • Ensure security integrity and confidentiality of data and information.
  • Coordinate and prepare the Chief Administrative Officer and Chief Enterprise Development Officer for meetings and presentations and assist in maintaining the calendars / schedules.
  • Manage Chief Administrative Officer and Chief Enterprise Development Officer team meetings including Agenda and critical topics to be discussed.
  • Secure conference rooms or other venues for applicable meetings.
  • Attend meetings upon request to record transcribe and summarize discussion topics for reports and memos.
  • Plan and assist the coordination of All Hands Meetings TOD Events and other meetings and events as needed.
  • Process travel expense reimbursement reports.
  • Manage coordinate and maintain department budget including monitoring tracking expenditures invoices. Includes managing the associated resources as assigned. Process procurement requisitions approve invoices and other financial responsibilities relating to budget management.
  • Take part in committees as assigned.
  • Perform related duties and projects as assigned.

Supervision

  • None
  • Physical Demands and Working Conditions

  • The physical demands and work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Available to work all shifts and locations as assigned or directed.
  • Available to work as per assignment by the MBTA twenty-four (24) hours per day seven (7) days per week as directed by supervisory staff for severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.
  • Have the ability to work any and all shifts and / or locations assigned or directed.
  • Minimum Requirements & Qualifications

  • A high school diploma or equivalent (G.E.D.)
  • Five (5) years of experience in office management and / or coordination at the C-Suite or Executive level.
  • Must be proficient in Microsoft Office applications specifically with Outlook Teams Word Excel PowerPoint.
  • Strong communications skills excellent customer service conflict resolution and writing skills.
  • Strong organizational skills.
  • Experience compiling information and data into written and graphic presentations.
  • Experience proof reading memos and reports.
  • Demonstrated ability to effectively work within a fast-paced office environment and prioritize work appropriately.
  • Ability to effectively communicate with customers employees vendors contractors and state and federal officials.
  • Ability to maintain and protect personal and confidential information.
  • Ability to decipher issues and inquiries that need immediate attention.
  • Knowledge of business and management principles.
  • Ability to work effectively with a diverse workforce.
  • Must be experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision.
  • Substitutions Include

  • A Masters degree in a related subject substitute for two (2) years of general experience.
  • A nationally recognized certification or statewide / professional certification in a related field substitutes for one (1) year of experience
  • Preferred Experience and Skills

  • A degree from an accredited institution in Business Administration or a related field
  • Administrative experience within a transit or public sector setting.
  • Seven (7) years of experience in office management and / or coordination at the C-Suite or Executive level.
  • Three (3) years in office management or coordination as an Administrative Assistant / Executive
  • Job Conditions :

  • Ability to effectively read comprehend communicate and respond to instructions orders signs notices inquiries English.
  • Be at least eighteen (18) years of age except if participating in an approved high school internship / co-op program.
  • Ability to commute to assigned work locations in the Boston MA metro area as required by the role.
  • Ability to provide internal and external customers with courteous and professional experiences.
  • Ability to work effectively independently and as part of a diverseworkforce team (or supervise if required).
  • Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
  • Ability to adhere to rules regulations collective bargaining agreements (if applicable) and policies of the MBTA including the EEO anti-discrimination anti-harassment and anti-retaliation policies.
  • Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate) including overall employment job performance discipline and safety records (infractions and / or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
  • Ability to pass a Criminal Offender Record Information (CORI) check comprehensive background screening and / or medical Clinic screening potentially including physical examination and drug and alcohol screenings.
  • Ability to work all shifts and / or locations assigned directed or necessary for this position including (for some transit / operations roles) up to twenty-four (24) hours per day seven (7) days per week as necessary to accommodate severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.
  • Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally interns / co-ops must have valid work authorization and U.S. Social Security Numberprior to starting their positions and throughout the duration of their program.
  • Disclaimers and Definitions :

  • General Disclaimer : The statements contained in this job description are intended to describe a summary general nature and complexity of typical job functions and do not represent an exhaustive list of all duties tasks and responsibilities required of staff assigned to this position.
  • Application Completion : It is each applicants responsibility to ensure application details are entered completely and correctly including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
  • Application Deadlines : Applicants should apply as soon as possible as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
  • Work Environment : The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
  • Work Eligibility : All employees must be legally authorized to work in the United States and on an unrestricted MBTA does not have an employer work sponsorship program. However if you have unrestricted work authorization or are sponsored by a separate entity you are welcome to all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
  • Interviews : Candidates should ensure they arrive on time are prepared can remain for the duration and if remote are in a quiet place without distraction for the interview. Candidates who do not attend their interview without advance authorization including an email confirmation of a rescheduled time / date from Human Resources will be considered a no-show and disqualified from consideration for the position. Related to rescheduling on a one-time basis and due to something emergent you may be allowed to reschedule the addition Human Resources may require documentation supporting the request. However should you need to reschedule you will need to contact your Recruiter directly by email.
  • Safety Sensitive Positions : Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
  • On-call or 24 / 7 Positions : Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
  • Essential / Emergency Staff : During declared states of emergency employees working in this classification are required to report to work for their assigned work hours or as directed by management.
  • ADA Accommodations : The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process please contact the MBTAs ADA Unit at or .
  • Diversity Equity and Inclusion : The MBTA is an Equal Employment Opportunity Employer. For terms descriptions and definitions related to diversity equity inclusion veteran status and immediate family members that you may find on the application form please visit / Co-Op Benefits : Employees taking part in an internship orco-opat the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass based on the city from which the intern / co-opcommutes to workat no cost. However no additional benefits are currently offered for interns orco-ops.
  • Required Experience :

    IC

    Key Skills

    Anti Money Laundering,Design Engineering,Lounge,Information Management,Deputy

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 74300 - 105000

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