Behavioral Health Supervisor

Behavioral Health Supervisor

Supervisor

Job Summary, Position Details & Job Description

Job Title: Behavioral Health Supervisor

Department/Division: Behavioral Health and Kent School Services Network in Family Preservation Services

Reports To:Clinical Program Manager

Beginning Pay Range: $56,535 to $59,676

Classification: Full Time Salaried, Exempt

D.A. Blodgett- St. John's

D.A. Blodgett- St. John's provides a continuum of care with comprehensive services, including counseling, foster care, adoption, mentoring and residential care. These programs are built on our core belief, backed by research, that as long as children can be safe, they do best when they are with their families. D.A. Blodgett- St. John's primarily serves children, youth and families in the greater Grand Rapids area, and some programming throughout the State of Michigan. D.A. Blodgett- St. John's is dedicated to providing an inclusive and welcoming experience for all children, all families and all individuals.

MISSION STATEMENT: To help children and empower families by providing safety, advocacy, and support.

VISION: A safe, nurturing home for every child, a supportive community for every family.

VALUES:

• Exceptional Service: Client-focused and teaming at the center of our work.
• Equity, Diversity, & Inclusion: All are welcomed, valued, and belong.
• Excellence: Ongoing commitment to learning and improvement.
• Integrity: Responsibility and ownership of our actions and results.
• Creativity: Imagination, innovation, and intelligent risk taking.
• Passion: Relentless positive energy toward our mission and vision.

SANCTUARY COMMITMENTS:

• Nonviolence: Maintaining safety for all members of the community.
• Emotional Intelligence: Managing emotions so we don't hurt ourselves or others.
• Social Learning: Together we accomplish more, we care for one another.
• Democracy: Everyone has a voice, not necessarily a vote.
• Open Communication: Respecting and sharing ideas of our team.
• Social Responsibility: Say what you mean, don't be mean when you say it.
• Growth & Change: Creating hope for ourselves and the people we serve.

POSITION SUMMARY

The Behavioral Health Supervisor provides leadership and clinical oversight to therapists delivering services across multiple settings, including school-based mental health through Kent School Services Network (KSSN), home or community-based services via Network180's CCBHC model, and the D.A. Blodgett - St. John's residential campus. This role ensures high-quality, trauma-informed care for children and families by guiding clinicians in assessment, treatment planning, evidence-based interventions, and effective linkage to community resources. The supervisor supports programming that addresses a wide range of behavioral health needs-such as depression, anxiety, trauma, self-harm, aggression, and other emotional or behavioral challenges-and promotes strong collaboration with schools, residential teams, and community partners.

In addition to direct supervision, the Behavioral Health Supervisor maintains responsibility for monitoring caseloads, outcomes, and contractual requirements across service lines, ensuring consistent practice standards and efficient program operations. The position provides coaching, reflective supervision, and professional development to therapists; oversees data collection and reporting; and helps strengthen integrated care pathways for youth receiving services through Child Welfare, Residential, and community programs.

ESSENTIAL RESPONSIBILITIES

• Assist the Clinical Program Manager in the hiring of new staff assigned to the team
• Employ an ongoing process which evaluates the functioning, needs and effectiveness of assigned staff members on at least a quarterly basis.
• Support the TF-CBT service by providing guidance to model adherence for staff in training and staff who have completed model training.
• Formally evaluate new staff after three months and all staff on an annual basis in conjunction with the Clinical Program Manager.
• Maintain school building relationships with principals and key school personnel.
• Maintain relationships with Kent School Services Network key personnel.
• Conduct individual supervision as needed to target clinician competency needs and to remove individual barriers to effective implementation of outpatient treatment.
• Assure appropriate documentation of clinical effort to allow for peer and supervisory input, and to meet all reporting and communication needs of funding and referral sources.
• Provide supportive and corrective feedback to clinicians to promote client outcomes.
• Provide administrative support targeting systemic barriers to treatment success.
• Assure availability of clinical and administrative support to clinicians be available 24 hours/day 7 days/week during on-call supervisor rotation
• Promote staff wellness by encouraging use of agency wellness resources, Sanctuary tools, peer support and reflective supervision practices.
• Assure therapist accessibility to clients when needed at times most likely to promote engagement.
• Demonstrate sensitivity to cultural, ethnic and linguistic differences in all interactions.
• Assure that clinicians achieve engagement with all key participants.
• Provide direct clinical training to assure clinician competency in all clinical areas relating to the implementation of outpatient interventions.
• Assure that all assessments are comprehensive, multi-systemic, and strength-based, trauma informed, culturally informed and provide adequate information to determine the causes and correlates of referral behavior to direct effective treatment with the ecological context.
• Monitor the functioning of clinicians within and take responsibility for seeing that social worker's records, reports, etc., are submitted on a timely and thorough basis.
• Assist in the case record review process of our agency's continuous quality improvement program.
• Help maintain the Network 180 contracts by achieving stated evaluation goals and objectives on an annual basis. Coordinate with the Clinical Program Manager in meeting the annual program goals and objectives.
• Ensure that services provided are in keeping with the agency's high standards, rules and procedures, and the state's licensing guidelines.
• Review and approve for distribution all reports and correspondence of clinicians.
• This position may require flexibility in scheduling. We prioritize staff well-being and encourage healthy boundaries, with overtime kept to a minimum and balanced with wellness support.

Supervision Received: General Direction - Plans and arranges own work. Uses a wide range of procedures to accomplish assigned objectives.

Supervisory Responsibilities: Basic supervision - Determines work assignments, priorities, and procedures for team members; ensuring the quality and quantity of work. Provides recommendations and feedback on employee life-cycle activities including hiring, training, promotions, performance.

MINIMUM QUALIFICATIONS

• Education requirements are a Master's degree in social work or a related field.
• Licensed to practice therapy in the state of Michigan.
• Must possess a strong knowledge of the common diagnoses and treatments for school-aged children and possess the skills necessary to facilitate positive change in a school culture.
• The ability to assess and develop the potential of the clinicians and to lead the staff assigned to their supervision.
• The ability to withstand and deal constructively with personal and staff frustrations and disappointments.
• The ability to work positively in carrying out agency policies and practices, as well as internal and external influences.
• The ability to collaborate on creative and innovative ideas to the Clinical Program Manager to strengthen and expand services to meet the changing human needs of the agency and community.
• The ability to articulate ideas and prepare written reports and correspondence that are of a high professional standard and are grammatically correct.
• The ability to positively collaborate with the Clinical Program Manager and others on the administrative and support staff in carrying out department and agency policies, both in respect to services and personnel management.
• Ability to deal effectively with students, parents, staff, and community partners.
• Ability to work effectively as part of an interdisciplinary team.
• Good computer skills.
• Valid driver's license, good driving record and adequate insurance with a car available always.
• Ability to work with school, human service, behavioral health, and medical health personnel, understanding and working effectively within the dynamics of various agencies and public schools.
• Ability to work with a variety of people both within and outside the Agency.
• Knowledge of differing lifestyles and cultures, experience, or training in work with children or adults, understanding and knowledge of clinical issues of foster and adopted children and families, training or practice in individual or group counseling, interviewing, family assessment, and crisis intervention.
• Personal qualities of warmth, sensitivity, and ability to establish meaningful therapeutic relationships and a capacity to make sound decisions.
• Demonstrate sensitivity to cultural, ethnic and linguistic differences in all interactions with youth, families and employees.
• A comprehensive knowledge and understanding of child development and child management.
• Extensive knowledge of community resources.
• A personal commitment to the Agency's mission, vision, and value

CORE COMPETENCIES

• Integrity: Ability to adhere to organization policies and procedures, acting in a fair and just manner while maintaining confidentiality.
• Accountability: Acceptance of responsibility and one's own actions.
• Leadership: Ability to motivate and guide others to ensure performance in accordance with clear expectations and goals; providing timely guidance and feedback.
• Planning and Organizing: Ability to set priorities and allocate resources properly to effectively achieve work responsibilities and objectives.
• Working Under Pressure: Ability to maintain composure and effectiveness when exposed to stressful or emotionally charged situations, while supporting families with empathy and professionalism.
• Adaptability: Ability to fit into a changing work environment, priorities or organization needs by staying open-minded and being able to change based on new information.
• Motivation: Ability to inspire and encourage others to reach a goal; maintaining high level of productivity and self-direction.
• Resource Management: Ability to decern appropriate use of company resources to accomplish goals, considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Communication: Ability to effectively receive and express ideas, both written and verbal; using clear and concise vocabulary and active listening skills. Ability to communicate with small and large groups and ability to communicate with a wide variety of audiences.
• Cultural Responsiveness: Ability to recognize, respect and adapt to cultural differences, promote equity and inclusion in all aspects of care.

PHYSICAL REQUIREMENTS:

5+ hours per day

• Work in stationary position
• Use hands/fingers to handle or feel
• Communicate with various parties
• Visual acuity
• Read and understand written word
• Operate computer and general office machines

2-5 hours per day

• Move about work area
• Drive/travel

None

• Reach with hands and arms
• Ascend/descend (Stairs/ladder/ect)
• Bend, stoop, kneel, crouch. Or crawl
• Detect flavors or smells
• Operate machines or material handling equipment

Environmental Conditions:

5+ hours per day

• Office Environment: No exposure to extreme heat, cold, noise, chemicals or hazardous equipment

None:

• Manufacturing Environment: exposure to dust, oil, various chemicals, solvents or fumes
• Medical Environment: Exposure to body fluids, radiation, medical equipment, solvents or chemicals
• Noise: Exposure to constant or intermittent extreme sounds
• Temperature: Exposure to extreme heat or cold either indoors or outside.

DABSJ strives to be a fully inclusive organization as we support a diverse group of children and families. We are building a diverse team that represents our customers and our community and recognize that each of us brings a unique perspective to the organization. We welcome differing thoughts, faiths, beliefs, groups, and lived experiences. The diversity and differences of each team member, foster parent, adoptive parent, child, and family make us #DABSJstrongertogether for children and families.

DABSJ is an equal opportunity, at-will employer, and will not discriminate against employees or applicants for employment. DABSJ does not discriminate on the basis of race, including but not limited to hair texture and protective hairstyles such as braids, locks and twists; culture, ethnicity, religion, national origin, age, gender, sexual orientation, gender identity or expression, height, weight, marital status, veteran status, socio-economic status, disability, or other legally protected characteristics as required by law.

This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon the Company's at will employment status.