Quality Operations Manager

Quality Operations Manager

Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.

Position Overview

The Quality Operations Manager will lead the company's Quality Management System (QMS) and serve as Facility Security Officer (FSO). This role ensures policies and procedures across departments are governed in accordance with the QMS, maintains certification alignment, and prepares the company for internal and external audits. As FSO, the manager will oversee clearance processing, access control, and compliance with NISPOM and other security regulations.

Hybrid (Must be local to Washington, DC metropolitan area)

Job Responsibilities and / or Success Factors

• Create and manage enterprise-wide policy governance, including version control and review cycles.
• Lead audit readiness efforts, ensuring structured documentation and preparation for internal and external audits.
• Oversee data integrity practices and promote harmonized reporting across departments.
• Drive certification alignment with CMMC, ISO 9001, and CMMI.
• Review and improve business processes to reduce duplication and increase efficiency.
• Provide cross-department support on compliance and quality management practices.
• Perform all FSO duties, including clearance processing, access control, and compliance with NISPOM.
• Report compliance gaps, risks, and improvement needs to senior leadership.

Education and Minimum Qualifications

Preferred Qualifications

AAP Statement

We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.