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Full - Time Leasing Consultant
Full - Time Leasing ConsultantUniversity Partners • Kent, OH, United States
Full - Time Leasing Consultant

Full - Time Leasing Consultant

University Partners • Kent, OH, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

About University Partners University Partners is a student housing management company committed to delivering exceptional living experiences through strong operations, engaging teams, and resident-focused service.

This role is front-facing and fast-paced, with a strong focus on leasing performance, resident experience, and community marketing. Leasing Consultants play a critical role in driving occupancy in a competitive student housing market while serving as a primary point of contact for current and prospective residents.

Leasing Consultants receive role-specific training focused on Fair Housing compliance, sales fundamentals, closing techniques, and objection handling.

Responsibilities

  • Serve as a primary point of contact for prospective residents, current residents, and visitors
  • Lease apartments in alignment with occupancy and revenue goals
  • Deliver consistent, high-quality customer service throughout the leasing lifecycle
  • Conduct tours and guide prospects through the leasing process
  • Follow Fair Housing guidelines in all resident and prospect interactions
  • Review applications, including credit, income, and background verifications
  • Prepare and maintain complete lease files, ensuring accuracy and timely execution
  • Coordinate move-ins and confirm apartment readiness prior to resident arrival
  • Support lease renewals and promote annual renewal campaigns
  • Enter and maintain prospect, applicant, and resident data in Entrata
  • Respond to phone calls, emails, and leads in a timely and professional manner
  • Complete daily opening and closing procedures and maintain leasing office appearance
  • Conduct outside marketing efforts under the direction of the Community Manager or Assistant Community Manager
  • Partner with maintenance to enter and follow up on work orders
  • Support turn-related processes, including move-in coordination and resident communication
  • Maintain strong market knowledge to effectively overcome objections

Qualifications

  • Customer service, sales, leasing, or marketing experience preferred
  • Strong communication and interpersonal skills
  • Ability to effectively engage students, parents, and university partners
  • Organized, detail-oriented, and able to manage multiple priorities
  • Professional, positive, and team-oriented mindset
  • Comfortable working in a fast-paced, deadline-driven environment
  • Ability to read and understand lease documents
  • Basic math skills including percentages, prorations, and discounts
  • Ability to maintain confidentiality and exercise sound judgment
  • Availability to work weekends and extended hours during peak leasing and turn periods
  • Education and experience

  • High school diploma or GED required, Bachelor's degree preferred
  • Equivalent combination of education and relevant experience will be considered
  • If you're energized by people, performance, and fast-paced environments, we'd love to hear from you!

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    Full Time Leasing Consultant • Kent, OH, United States

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