Store Manager, Gilroy Premium Outlet

About us

About the role

As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

The impact you can have

In this role, you'll have the opportunity to :

Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.

Use technology to provide customers with a seamless omnichannel shopping experience.

Hire and build an effective store team through training, coaching, and talent development.

Create an inclusive store environment for associates where everyone feels welcome and engaged.

Develop a strong operational dynamic within the team to achieve store goals.

Promote in-store community events and philanthropic partnerships.

Use tools and reporting to oversee store profitability, effective budgeting, and payroll.

Analyze reporting to develop short and long-term retail plans.

Manage the day-to-day operations of the store, including opening and closing.

You'll bring to the role

2+ years retail Store Manager or service industry experience (preferred)

Brings a hospitality mindset when engaging with customers and associates

Strong people management skills and an ability to develop talent

Effective leadership, interpersonal, and communication skills

Technology proficient and ability to operate a point-of-sale system

Strong business acumen and ability to develop strategies and create action plans to drive results

Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility for discounts at our sister brands

Professional development and opportunities for advancement across our brands

Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location :

Store 2946-Gilroy Premium Outlets-ANN-Gilroy, CA 95020

Position Type : Regular / Full time

Pay Range :

$31.00 - $38.75 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.