Procurement Rep

Role: Procurement RepClient: DOD-AerospaceLocation: on-site in Charlotte, NCDuration: 6-month contractHourly Rate: $34/hr (W2, non-benefited)You must be a US Citizen to apply. Position Description:-The candidate will be responsible for efficiently managing and resolving a high volume of helpdesk inquiries via email and phone. -This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Key Responsibilities: -Process and respond to helpdesk emails and phone calls in a timely and professional manner Troubleshoot and respond to suppliers with solutions to their inquiries -Manage and maintain accurate records of helpdesk interactions -Provide exceptional customer service and ensure a positive experience for all users Required Skills & Experience:-Strong communication and interpersonal skills-Basic technical knowledge and problem-solving skills-Ability to work independently in a fast-paced environment, prioritizing tasks effectively, and managing multiple responsibilities with excellent organizational and time management skills-Previous experience with the Ivalua Source-to-Pay platform If interested in learning more about this position, please email your resume to KDunkin@