Talent.com
Shift Lead
Shift LeadPet Supermarket • Marietta, GA, US
Shift Lead

Shift Lead

Pet Supermarket • Marietta, GA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Pet Supermarket Shift Lead

If you are looking to join one of the largest retail operations dedicated to providing pet parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our shift leads possess some of the following key skills : outgoing, upbeat, people-person, sales driven, and great organizational skills. Our pet experts also thrive in a high-energy environment where they work together to drive results and help pet parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!

Our shift leads are at the front lines providing friendly customer service and giving pet parents the best selection of pet care items! You are responsible for supporting the associate and management team. As a shift lead, you'll function as a lead member of the sales associate team, encouraging cross-team collaboration and setting the standard for performance. In this multi-dimensional role, you'll provide customer sales assistance alongside the sales associate but also act as "manager on duty" when necessary.

What's in it for you?

  • Competitive pay
  • Employee discounts
  • Flexible schedule
  • Room for advancement
  • Working with pets!!!

Essential duties and responsibilities

Sales leadership

  • Assist customers and lead the team in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs, and store performance goals.
  • Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty.
  • Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email.

    • Customer excellence

  • Partner with the store manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies.
  • Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding.
  • Lead and demonstrate engagement with customers using selling and service model.

    • Operations & team building

  • Supports, understands, and is accountable for maintaining store standards and meeting all safety requirements / standards, including the protection of all company assets both tangible and intangible.
  • Clean pet enclosures and ensure all animals have appropriate food and water.
  • Support in maintaining the fish system.
  • Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor. Heavy lifting up to 55lbs may be repeatedly required several times throughout a shift.
  • Partners with the store manager to ensure physical inventories are accurate, counts are taken, and shrink goals are met.
  • Proficient in store opening and closing procedures.
  • Accountable for communicating concerns with gaps in performance to store manager or assistant store manager so this can be addressed appropriately and in a timely manner.
  • Support the execution of new hire training and merchandising guidelines.
  • Support the execution of community events and partnering with various rescue agencies.
  • Complete tasks and other duties as assigned by store management.

    • Business insight

  • Understands the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs.

    • Experience, education, certifications (List minimum required to enter the role.)

  • Minimum 1 year retail or customer service experience
  • Enjoy working with and around animals.

    • Job requirement

  • Ability to work a flexible work schedule which will include morning, evenings, weekends and / or holidays.
  • Valid driver's license and access to a motor vehicle preferred.

    • Physical demands, working conditions and effort of position :

  • Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift.
  • Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering.
  • Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees.
  • Active observation required when merchandising the store.
  • Works in a relatively temperature-stable environment.
  • May occasionally need to work alone.
  • Accidental injuries from pets are possible.
  • Common injuries are slips / trips / falls and strains / sprains due to lifting.

    • Competencies :

  • Customer focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Motivating others : Creates an inclusive climate in which people want to do their best; can motivate others; communicates tasks and decisions down; invites input from others as needed : makes each individual feel his / her / their work is important; is someone people like working for and with.
  • Drive for results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results.
  • Listening : Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he / she / they disagree.
  • Compassion : Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others who are not as fortunate; demonstrates real empathy with the joys and pains of others.
  • Time management : Uses his / her / their time effectively and efficiently; values time; concentrates on his / hers / their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities.
  • Delegation : Clearly and comfortably delegates both routine and important tasks and decisions that need to be completed.

    • Pet Supermarket is an equal opportunity employer and drug free work place.

    [job_alerts.create_a_job]

    Shift Lead • Marietta, GA, US

    [internal_linking.similar_jobs]
    Ingot Equipment Shift Lead

    Ingot Equipment Shift Lead

    TRC Talent Solutions • White, GA, United States
    [job_card.full_time]
    TRC Talent is Hiring for Equipment Shift Leads.The Ingot Equipment Shift Leader provides frontline leadership to the Ingot Equipment Technician team to ensure safe, efficient, and reliable operatio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Shift Leader (Full-Time)

    Restaurant Shift Leader (Full-Time)

    ZAX LLC • Woodstock, GA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food.To our t...[show_more]
    [last_updated.last_updated_30]
    Logistics Lead - Second Shift

    Logistics Lead - Second Shift

    Yancey Bros. Co. • Mableton, GA, US
    [job_card.full_time]
    Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service.From Caterpillar heavy and compact construction equipment to on-highway trucks, w...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead

    Team Lead

    Qualified Staffing • Cartersville, GA, US
    [job_card.full_time]
    Qualified Staffing is seeking an experienced.In this role, you’ll combine hands-on forklift operation with leadership responsibilities to help drive a safe, efficient, and high-performing war...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Popeyes Shift Leader

    Popeyes Shift Leader

    GPS Hospitality • Mableton, GA, US
    [job_card.full_time]
    We need a Shift Leader to join our restaurant team.Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operatio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Dunkin' • Marietta, GA, US
    [job_card.full_time]
    IDH Alliance, DUNKIN’ is currently hiring a Shift Leader to join our team!.Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute ope...[show_more]
    [last_updated.last_updated_30]
    Assembler - Day Shift

    Assembler - Day Shift

    Concorde Battery Corp - Georgia • Austell, GA, US
    [job_card.full_time]
    Concorde Battery Georgia Corporation.Pretty cool, right? We think so.We opened the doors at our Georgia facility in 2014, located just outside of west Atlanta. However, we aren't completely new ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Marietta, GA, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead, Market Operations

    Team Lead, Market Operations

    Carvana • Union City, GA, US
    [job_card.full_time]
    At Carvana, we sell cars, but we are not salespeople.We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Lead

    Shift Lead

    Georgia Staffing • Marietta, GA, US
    [job_card.full_time]
    Open and close the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.R...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Manager

    Shift Manager

    Checkers & Rally's • LITHIA SPRINGS, GA, US
    [job_card.full_time]
    At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the team you will assist the General Manager thru managing successful shift...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    Pizza Hut • MARIETTA, GA, US
    [job_card.full_time]
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Woodstock, GA, US
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_30]
    Hourly Shift Manager / Team Leader

    Hourly Shift Manager / Team Leader

    Chicken Salad Chick - 02 • Marietta, GA, US
    [job_card.full_time]
    The Team Leader will assist the General Manager (GM) and Assistant Manager (AM) in the operation of a Chicken Salad Chick restaurant in a manner that will provide our guest with a superb experience...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Manager - Non-Driver

    Shift Manager - Non-Driver

    Bojangles • CARTERSVILLE, GA, US
    [job_card.full_time] +1
    Our Shift Managers lead our teams to provide our guests with exceptional service.They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for mana...[show_more]
    [last_updated.last_updated_30]
    Plant Controller

    Plant Controller

    Staffmark Group • White, GA, United States
    [job_card.full_time]
    The Factory Controller serves as the financial steward for the White Factory, ensuring accurate financial reporting, deep performance insights, and strong operational partnership.You will collabora...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Lead

    Shift Lead

    Walgreens • Smyrna, GA, US
    [job_card.full_time]
    S COBB DR SE, Smyrna, GA, 30080.Job Summary : Opens and closes the store in the absence of store management, including all required systems startups, required cash handling, and ensuring the floor a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Hourly Shift Manager / Team Leader

    Hourly Shift Manager / Team Leader

    Chicken Salad Chick - 02 • Kennesaw, GA, US
    [job_card.full_time]
    The Team Leader will assist the General Manager (GM) and Assistant Manager (AM) in the operation of a Chicken Salad Chick restaurant in a manner that will provide our guest with a superb experience...[show_more]
    [last_updated.last_updated_30] • [promoted]