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IT Billing Specialist
IT Billing SpecialistThe Davey Tree Expert Company • Kent, OH, United States
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IT Billing Specialist

IT Billing Specialist

The Davey Tree Expert Company • Kent, OH, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
  • [job_card.permanent]
[job_card.job_description]

Company : The Davey Tree Expert Company

Locations : Kent, OH

Additional Locations : NA

Work Site : On Site

Req ID : 217986

Position Overview

The IT Billing Specialist is responsible for the processing, allocating, and reconciling costs related to cellular, communication, software, and cloud services. This role ensures accurate billing, cost analysis, and vendor invoice management to promote financial accountability and efficiency within the Information Technology (IT) Department. The role also assists with IT procurement processes to support overall operational effectiveness.

Position will pay $28-31 hourly based on skills and experience.

Job Duties

  • Review, analyze, and process all technology related bills and invoices for accuracy and ensure payment in a timely manner.
  • Prepare appropriate chargebacks for service line departments and answer inquiries regarding charges to the business.
  • Conduct research and compile reports for management.
  • Research and provide responses to inquiries, ensuring satisfaction from management.
  • Maintain strong relationships with carriers and vendors to stay informed about service updates and changes.
  • Provide recommendations for optimizing telecommunications and mobility plans.
  • Prepare recommendations for corrections to telecommunications assets.
  • Process purchase orders, goods receipts, goods issues and invoices, credit memos, and Return Merchandise Authorizations (RMA) for inventory and capital expenditure items.
  • Manage Material Numbers in SAP.
  • Manage Tickets for IT related items for use by all other areas of the Company.
  • Manage and resolve any billing discrepancies or disputes.
  • Ensure all billing information is accurate and error-free.
  • Review invoices, payments, and financial records to ensure completeness and compliance.
  • Maintain organized and accessible billing records.
  • Coordinate with Accounts Payable and Receivable Departments.
  • Communicate with vendors to gather necessary billing information.
  • Implement improvements to billing processes and systems.
  • Maintain positive relationships with clients and vendors to enhance collaboration, trust, and long-term success.
  • Regular and timely attendance.
  • Perform other related duties as assigned.
  • Follow all company policies, procedures, and work rules.

Qualifications

  • Required : High school diploma or equivalent.
  • Required : At least 3 years of experience in billing or a related administrative role.
  • Required : Proficiency with accounting software and Microsoft Office, with a strong emphasis on Microsoft Excel.
  • Required : Excellent problem-solving and analytical skills.
  • Required : Attention to detail and accuracy.
  • Required : Strong communication and interpersonal skills.
  • Required : Ability to work independently and manage time effectively.
  • Required : Ability to recognize and react appropriately to urgent situations.
  • Preferred : Bachelor’s degree in Business Administration, Accounting, or a related field.
  • Additional Information

    What We Offer [Benefits] :

    We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels.

  • Group health plans
  • Short-term and long-term disability insurance
  • Life insurance
  • Paid parental leave
  • 401k with up to a 4% company match
  • Employee Stock Purchase Plan : Opportunity to buy company stock at a 15% discount
  • Holidays and paid time off
  • Payroll savings plan
  • Charitable matching gift program
  • Employee referral bonus program
  • Employee Educational Scholarship
  • Davey Family Scholarship
  • 20% discount on all Davey services
  • Cell phone discounts
  • Vehicle purchase discount program
  • Plus, so much more!
  • All listed benefits available to eligible employees on Day 1.
  • Union employees are not eligible for a 401k plan, but may be eligible to join pension plans negotiated by their local union.
  • Divisional Overview

    The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.

    The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.

    Accommodations : If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.

    If you need assistance at any time, please contact us at 1-877-411-7601 or at Recruiting@davey.com .

    Employment Type : Permanent

    Job Type : Full Time

    Travel Expectations : None

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