Leasing Consultant

Job Description

Job Description

Position Summary

The Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.

Essential Duties & Responsibilities

• ? Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and procedures.
• ? Ensures model apartments are in touring condition.
• ? Orients prospective and current residents to the property.
• ? Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis.
• ? Maintains accurate and detailed records of traffic activity by entering applicable information into the computer.
• ? Follows up with all prospective residents via phone, mail or email.
• ? Converts phone traffic into scheduled appointments with prospective residents in order to tour the community.
• ? Ensures excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents.
• ? Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in / out needs and schedules with maintenance team.
• ? Creates and maintains confidential resident files, which includes reviewing move-in paperwork with new residents.
• ? Completes weekly leasing reports in accurate and timely fashion.
• ? Ensures all open and close procedures are completed daily.
• ? Assists with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately.
• ? Responsible for shopping competitive properties.
• ? Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
• ? Assists with processing work order requests for residents and ensures work is completed in a timely manner.
• ? Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.
• ? May be asked to assist with planning and implementing resident activities in order to increase resident retention.
• ? Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.

Skills / Specialized Knowledge

Required Licenses

Other Requirements

Physical Demands

Mental Functions

Work Environment

Hazards

Monday-Friday, Days. Weekends and holidays as needed.