Document Services Manager

Job Description

Job Description

Description :

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.

Zwicker is presently seeking a Document Services Manager to join our team. The ideal candidate will be a dynamic leader, proven to be a successful motivator of people and manager of processes. Demonstrated critical thinking and problem-solving abilities are required. The ideal candidate will be highly motivated, a self-starter, detail-oriented, and driven to perform.

The base salary for this position is $65,000 per year.

Responsibilities include

• Comply with the firm’s policies and procedures, client and firm work standards, and compliance policies
• Responsible for assigning employees their work schedules and ensuring they are followed
• Responsible for the proper training and full knowledge of the procedures for his / her teams
• Evaluate employees on a regular basis for performance and inform management of any concerns
• Responsible for tracking and monitoring the activity of workflows for their teams
• Continually motivate staff and maintain a positive work environment
• Monitor and forward time off requests for approval, review time records and schedule changes, ensuring coverage in their teams
• Other duties as assigned

Requirements :

Physical Qualifications

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match : no phone calls, no agencies, EOE, drug-free workplace.

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Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.