Director, Artificial Intelligence Technology

Job Description & Requirements

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY :

The Director of Artificial Intelligence provides end-to-end technical leadership for the design, development, and deployment of AI and automation initiatives across the enterprise. Navigates the organizational vision and strategic path for AI, directing the ideation and operationalization of advanced ML solutions that enhance efficiency, support data-driven decision-making, and solve complex business challenges.

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY :

The Director of Artificial Intelligence provides end-to-end technical leadership for the design, development, and deployment of AI and automation initiatives across the enterprise. Navigates the organizational vision and strategic path for AI, directing the ideation and operationalization of advanced ML solutions that enhance efficiency, support data-driven decision-making, and solve complex business challenges. Provides hands-on guidance to cross-functional engineering and data science teams, overseeing robust model design, data pipelines, and scalable MLOps practices. Delivers technical leadership, drives innovation, and aligns AI initiatives with broader strategic goals.

MAJOR RESPONSIBILITIES :

AI Strategy & Technical Leadership

• Develop and articulate a clear AI vision and roadmap aligned with the company’s strategic objectives.
• Champion the adoption and integration of AI initiatives across the organization to create business value.
• Collaborate with executive leadership to secure resources, set priorities, and measure performance against objectives.
• Serve as a subject-matter expert in AI, Machine Learning, and Data Science best practices.
• Guide the exploration and application of novel approaches to solve complex business challenges.
• Ensure data quality, integrity, and governance practices are upheld in all AI-related initiatives.
• Maintain awareness of ethical, legal, and regulatory considerations surrounding AI technologies.
• Implement responsible AI practices and ensure compliance with relevant data protection regulations (e.g., GDPR, CCPA).
• AI solutions, ensuring alignment with enterprise standards.

Technology Delivery

Team Management & Development

Stakeholder Engagement, Partner Management & Communication

EDUCATION :

EXPERIENCE :

ADDITIONAL INFORMATION :

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and / or method without a valid written Statement of Work in place for this position from Universal Orlando HR / Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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