Field Service Engineer

What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common?

Ellsworth Adhesives specs in materials in each of those products!

Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Field Service Engineer opportunity at Ellsworth Adhesives. This role reports into our Ellsworth Dispensing Solutions (EDS) Division. The ideal candidate will be based in the Reno, NV area. Highly qualified candidates can also be based in the Midwest, (preferably Milwaukee or Chicago areas). (The hiring team is open to hiring at an Associate or Senior level, depending on experience and expertise level).

Do you have experience with machine maintenance, repair, and troubleshooting and have a passion to provide excellent customer service? Want to continue to grow your career? This is an exciting time to be a part of Ellsworth, come join our team!

Ellsworth Dispensing Solutions provides the solutions to make parts. We are the knowledge leader in dispensing solutions. Click here to find out more about the markets we serve and here to learn about our consumer and manufacturing products!

Provides on-site preventive maintenance, troubleshooting, repair, equipment modification and installation of equipment with varying degrees of complexity for national and international customers. Integrates equipment with customer and / or third-party vendors as needed. Maintains equipment documentation for internal assembly, testing, set-up and troubleshooting. Provides start-up service and customer training during installations.

Responsibilities

• Installs, troubleshoot, repair, modify, overhaul, or refurbish standard and system components at Customer locations. Sr Level candidates will also handle special purpose equipment.
• Conducts after-sales technical support and machine maintenance training to customers
• Completes documentation related to the status of the machine issues, repairs, and / or installations to ensure timely billing
• Communicates with Customers to schedule installation, repair and / or preventive maintenance work and estimated time of arrival for unscheduled work
• Responds to routine Customer and sales questions regarding equipment operation and performance

PERKS & BENEFITS

As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more! Click Here for a summary of Employee Benefits

Qualifications

#EDS #FieldServiceEngineer

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.