Talent.com
HSPD-12: Government Badging & Credentialing Specialist
HSPD-12: Government Badging & Credentialing SpecialistCitizant • Downers Grove, IL, United States
HSPD-12 : Government Badging & Credentialing Specialist

HSPD-12 : Government Badging & Credentialing Specialist

Citizant • Downers Grove, IL, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Company Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values : Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Duties and Responsibilities :

Enrollment Process Management :

  • Schedule appointments and / or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
  • Answering phone calls / email inquiries related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection :

  • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
  • Ensure all required documents and forms are properly completed and submitted according to established guidelines.
  • Verification and Authentication :

  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
  • Data Security and Privacy :

  • Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols.
  • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
  • Communication :

  • Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
  • Provide excellent customer service to address questions and concerns related to the enrollment process.
  • Escalation management involves listening, understanding, and responding to customer needs and expectations.
  • De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
  • Recordkeeping :

  • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
  • Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
  • Compliance and Training :

  • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
  • Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
  • Qualifications

    Required Competencies :

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
  • Perform other job-related duties as assigned.
  • Physical Requirements :

  • The role primarily involves sedentary work.
  • There may be occasional instances of stair climbing.
  • Periodic standing and / or walking for extended durations may be required.
  • Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
  • Requires typing for most of the day.
  • Effective communication through frequent periods of talking and listening is essential
  • Education :

  • High School diploma, GED certification.
  • Clearance Requirement :

  • US Citizenship is required.
  • Active Public Trust / MBI clearance or the ability to obtain one.
  • Starting salary range :

  • $46,000 - $49,400 (depending on experience)
  • Citizant offers a competitive benefits package, including :

  • Health and Welfare (H&W) benefit
  • Medical, dental, and vision insurance
  • Life and Disability Insurance
  • 401(k)
  • Generous Paid Time Off (PTO)
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Tuition Assistance & Professional Development Program
  • Disclaimer : Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!

    Additional Information

    Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

    Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    [job_alerts.create_a_job]

    Credentialing Specialist • Downers Grove, IL, United States

    [internal_linking.similar_jobs]
    Experienced Customs and Border Protection Officer (GS-9)

    Experienced Customs and Border Protection Officer (GS-9)

    U.S. Customs and Border Protection • Naperville, IL, US
    [job_card.full_time]
    Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Active Entomologist

    Active Entomologist

    United States Army • Bourbonnais, IL, United States
    [job_card.full_time]
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Master-at-Arms

    Master-at-Arms

    U.S. Navy • Frankfort, IL, United States
    [job_card.full_time]
    ABOUT Masters-at-Arms (MAs) are the Navy’s security and law enforcement professionals.They perform antiterrorism, force protection, physical security, and police duties both ashore and at sea.MAs m...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Firefighter Paramedic - Wilmington Fire Dept

    Firefighter Paramedic - Wilmington Fire Dept

    Global Medical Response • Wilmington, IL, United States
    [job_card.full_time]
    Wilmington Fire Department - Firefighter Paramedic.Annual Compensation up to $60,000 per year (based on full-time local schedule). We're hiring a Firefighter Paramedic with a passion for firefightin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Position : Speech Pathology (Bilingual Availability)

    Position : Speech Pathology (Bilingual Availability)

    Clarifi Staffing Solutions • Frankfort, IL, United States
    [job_card.full_time]
    Now Hiring : Bilingual Speech-Language Pathologist (Spanish-English).Full-Time Illinois 2025-2026 School Year.Clarifi Staffing Solutions is seeking a Bilingual Speech-Language Pathologist to join ou...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Nurse Practitioner

    Nurse Practitioner

    DOCS Health • Elwood, IL, US
    [job_card.full_time]
    Attention all Nurse Practitioners, we are calling you to partner with us as independent contractors providing services to our Military Service members. We primarily work weekends, with some occasion...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Geriatrician Physician - Mount Sinai Health System

    Geriatrician Physician - Mount Sinai Health System

    Mount Sinai Health System • Manhattan, IL, United States
    [job_card.full_time]
    The Mount Sinai Health System is currently seeking a full-time Geriatrician Physician to join the Department of Geriatrics and Palliative Medicine in New York. Joining the Department of Geriatrics a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    US Customs and Border Protection • Naperville, IL, United States
    [job_card.full_time]
    Border Patrol Agent (BPA) - Experienced (GL-9 GS-11).NEW RECRUITMENT AND RETENTION INCENTIVES!.Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Intern Domestic Violence Supportive Services DuPage

    Intern Domestic Violence Supportive Services DuPage

    Metropolitan Family Services • Wheaton, IL, US
    [job_card.part_time]
    If asked to describe the culture at Metropolitan Family Services, we could do that in one word.Reflected in both our internal culture as well as through the services we provide, community is at the...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Physician - Mount Sinai Health System - Manhattan, NY

    Physician - Mount Sinai Health System - Manhattan, NY

    Mount Sinai Health System • Manhattan, IL, United States
    [job_card.full_time]
    The Mount Sinai Health System is currently seeking a full-time Geriatrician Physician to join the Department of Geriatrics and Palliative Medicine in New York. Joining the Department of Geriatrics a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Active Pulmonary Disease Officer

    Active Pulmonary Disease Officer

    United States Army • Bourbonnais, IL, United States
    [job_card.full_time]
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Firefighter EMT - Wilmington Fire Dept

    Firefighter EMT - Wilmington Fire Dept

    Global Medical Response • Wilmington, IL, United States
    [job_card.full_time]
    IMMEDIATELY HIRING Firefighter EMT!.Offering a 5k Sign-on Bonus with Full-Time Commitment.Annual Compensation up to $50,000 per year (based on full-time local schedule). We're hiring a Firefighter E...[show_more]
    [last_updated.last_updated_30] • [promoted]
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Willow Springs, Illinois, US
    [job_card.full_time] +1
    Customs and Border Protection Officer (CBPO).A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Customs an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General and Concierge Pediatrics - Physician

    General and Concierge Pediatrics - Physician

    Mount Sinai Health System • Manhattan, IL, United States
    [job_card.full_time]
    Concierge Pediatrics - Mount Sinai Solutions : Mount Sinai is one of the largest non-profit health systems in the U.Traditions are important, but at Mount Sinai, we are looking for people to join ou...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Speech Language Pathologist - PRN - Home Health - Kankakee Illinois

    Speech Language Pathologist - PRN - Home Health - Kankakee Illinois

    Symbria • Bourbonnais, IL, United States
    [job_card.full_time]
    Speech Language Pathologist (SLP) - Home Health - PRN - Kankakee, IL.Flexible Schedule | Employee-Owned Company | Mileage Reimbursement. Looking to make a meaningful impact while keeping control of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Intern Domestic Violence Court Advocate DuPage

    Intern Domestic Violence Court Advocate DuPage

    Metropolitan Family Services • Wheaton, IL, US
    [job_card.part_time]
    Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact the...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Speech Language Pathologist in Frankfort, IL - $7157 / month

    Travel Speech Language Pathologist in Frankfort, IL - $7157 / month

    VETTED • Frankfort, IL, United States
    [job_card.temporary]
    Job Opportunity : Speech Language Pathologist.Specialty : Speech Language Pathologist.Location : Richton Park, Illinois.Provides specialized healthcare services in a clinical setting.Works collaborati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    PT - Outpatient

    PT - Outpatient

    Ivy Rehab - Bourbonnais, IL • Bourbonnais, IL, United States
    [job_card.full_time]
    Prime HealthCare Staffing, a national health care staffing company with over 20 years in the business, is looking for an experienced Physical Therapist for a travel contract opportunity in a region...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]