Coordinator - Site Services

Job Description

Job Description

The Site Services Coordinator is a key contributor to the success of installation and field service operations, overseeing the full lifecycle of customer jobs—from initial order entry through project completion and closeout. This role ensures accurate job setup across multiple systems, maintains essential documentation, coordinates material procurement and logistics, and provides consistent support to project managers, field personnel, vendors, and internal teams.

The ideal candidate is proactive, adaptable, and confident in making decisions in fast-moving environments where guidance may be limited. Working with minimal supervision, this person must be able to manage multiple priorities, evaluate changing needs, and communicate effectively to keep stakeholders aligned.

Core responsibilities include ongoing job maintenance, such as tracking materials, updating schedules, monitoring workflow queues, processing invoices, and facilitating timely communication across departments. Additional duties include setting up customer and vendor accounts, coordinating travel, managing equipment rentals, overseeing safety training compliance, maintaining inventory, and entering labor and subcontractor time.

Success in this position requires strong organizational skills, meticulous attention to detail, and a commitment to delivering accurate, timely support. The Site Services Coordinator plays a vital role in ensuring projects operate smoothly, customers receive exceptional service, and all supporting tasks are completed efficiently.

About CSI :

CSI provides state-of-the-art stainless-steel process equipment and service for the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, and growth... with a large dose of community and fun!

We believe our employees are our greatest resource and are committed to investing in our team. Which is why we offer employees the possibility of free monthly healthcare premiums, paid time off, retirement planning, on-going personal development and more! If it wasn’t already obvious, we also value fun and community! Which is why we strive to create an enjoyable and positive work environment – hosting company BBQs, bringing in local food trucks, casual Fridays, wellness programs, and even encouraging our team to invest and volunteer in our local community.

We’re looking for fun and energetic candidates that want to join our growing family and ensure our customers delight in CSI. If this sounds like you, what are you waiting for? Apply now!

Salary : $23 - $25 per hour

Primary Functions

• Process new customer orders

Review and analyze customer purchase orders against corresponding quotes; identify any discrepancies and determine appropriate next steps, involving the project manager when needed.

Enter all materials into the appropriate jobs and provide substitution recommendations to project managers or craftsmen when needed.

Enter purchase orders for direct to field items

Process AP invoices for direct to field items, subcontract labor, equipment rentals, site services supplies

All paper documents maintained in your hard copy job file are saved to the J drive in folder coordination file

File rental agreement in Synergy upon delivery of equipment

CSI Craftsmen, project managers, outside departments, service and repair techs, employee candidates

Detail of job costs incurred

CSI Shirts

Work with Installation Services team to ensure team members going onsite have completed applicable safety training course to gain access to jobsite

Work with Manager of Site Services to ensure accuracy of labor entries by installation craftsmen

Work with installation team to gather time sheets for subcontractors

Research material items on jobs with zero estimated costs and update with correct pricing

Required Skills :

Education / Training :

Required Experience :

More than 40 hours per week may occasionally be required in order to achieve the productivity necessary for this position. Overnight travel, Saturday, Sunday and holiday hours may occasionally be required but are not anticipated with this position.

This position requires the ability to interact with employees verbally and in writing, remain in a stationary position for 80% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy / fax / scan machine, computer keyboard and mouse with or without reasonable accommodation. This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 20 pounds.

CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E-Verify. Must have the right to work in the United States.