VP of Investor Relations (Project Manager)

As Vice President – Investor Relations – Transfer Agency (IR), you will be required to support day-to-day activities as well as providing thought leadership and change execution expertise to the IR team as a whole. Working within the IR team to support delivery of IR services to clients across AIS. You will be expected to plan your own and the team’s activities, where required, with a major focus on client service excellence, change management, optimizing work practices and risk mitigation.

A candidate can sit in Jersey City, NJ or Brooklyn, NY

About Client's Corporate & Investment Bank (CIB)

The Client's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About Alternative Investment Services (AIS)

AIS is a division within the CIB that provides fund administration and middle office services to single manager hedge funds, private equity, and fund of hedge funds. AIS is one of client's fastest growing businesses and one of the fastest growing administrators in the market. Today AIS has over $540 billion in assets under administration and custody, over 1,200 employees and offices in New York, Boston, Dublin, Luxembourg, Hong Kong, London and Sydney.

About Alternative Investor Relations Operations (IR)

Alternative Investor Relations Operations provides an end-to-end service offering to alternative investment clients (hedge funds, fund of hedge funds and private equity funds) and their investors.

As Vice President – Investor Relations – Transfer Agency (IR), you will be required to support day-to-day activities as well as providing thought leadership and change execution expertise to the IR team as a whole. Working within the IR team to support delivery of IR services to clients across AIS. You will be expected to plan your own and the team’s activities, where required, with a major focus on client service excellence, change management, optimizing work practices and risk mitigation.

Position Responsibilities

• Serve as a contact for a portfolio of clients and their investors; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve queries timely and accurately
• Build relationships with clients, investors, other AIS teams, third parties, as well as with other business groups across the wider organization
• Review and drive the transactional workflow including maker / checker activities for investor transactions and resolve any outstanding documentation, including KYC / AML documents
• Perform completeness reviews in a quality assurance capacity as it relates to investor or fund activity / changes
• Partner within the IR department and across the broader AIS teams to ensure the completion of all end-to-end processes in line with client Risk Management policies
• Support and execute systems implementations / data migrations
• Contribute to the re-engineering of the IR operating model
• Look to modify / iterate processes and procedures to continually improve accuracy, reduce redundant processes, create efficiencies and mitigate risk
• Assist in driving adoption of “follow-the-sun” service model
• Support the identification of risk areas and the closure of remediation plans
• Coach and support the development of junior staff
• Contribute to the production of MIS / KPIs for the department
• Work closely with colleagues in our global teams and on a cross-functional basis as required
• Drive excellence in the documentation of processes and procedures
• Work closely with other teams / departments to ensure the timely and effective delivery of services and to meet business objectives.
• Performs other duties as assigned by team management

Qualifications

Job Requirements

Computer skills and knowledge of hardware & software required

Competencies

Position Demands

Benefits

Full-time employees (working an average of 30 hours or more) are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, a 401(k) retirement savings plan with employer match (available after 1 year of employment), commuter benefits, employee discount and referral programs, and life and supplemental income insurance. Paid sick leave is provided in accordance with applicable state and local laws.

Compensation

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience, as well as the benefits package you select.

Work Authorization

ATR International, Inc. cannot sponsor work visas (H-1B, F-1 STEM OPT with I-983, or similar). Candidates must have valid U.S. work authorization.

ATR International, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.