Operations Support EngineerVirtualVocations • Buffalo, New York, United States
Operations Support Engineer
VirtualVocations • Buffalo, New York, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for an Operations Support Engineer for a remote position supporting the Department of Veterans Affairs.
Key Responsibilities :
Provide Tier 1 and Tier 2 support for application and infrastructure requests
Analyze pipeline logs to troubleshoot issues and escalate as necessary
Maintain accurate tracking and documentation of issues using ticketing systems
Required Qualifications :
U.S. Citizen or Green Card holder with 3+ years of U.S. residency
2+ years of experience in Tier 1 and Tier 2 application or infrastructure support
Experience with Salesforce or other ticketing tools for incident management
Familiarity with scripting languages such as Python or TypeScript
Working knowledge of APIs, AWS services, Kubernetes, and CI / CD tools
[job_alerts.create_a_job]
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