Senior IT Support Technician
Department : Information Technology
Providence, RI | On-site | Full-Time
Do you thrive on solving complex IT puzzles and keeping systems running like a well-oiled machine? If so, we want YOU on our team!
Were on the hunt for a Senior IT Support Technician whos not just technically sharp, but also a great communicator and collaborator. This is your chance to step into a pivotal role where your expertise will directly impact the success of our operations.
What You'll Do
- Technical Support : Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Problem Solving : Respond to IT issues; hardware maintenance, software, networking, etc.
- System Maintenance : Install, modify, and repair computer hardware and software.
- Training : Train computer users and promote good computing practices within the organization.
- Collaboration : Work closely with other IT staff to ensure smooth operations.
- Record Keeping : Maintain accurate records of all IT-related issues and actions taken.
What You Bring
Bachelors degree in computer science, Information Technology, or related field. Relevant certifications would be a plus.6 to 8 years of proven experience as an IT Support Technician or similar role.Knowledge of computer systems, hardware, and software.Strong problem-solving skills and the ability to make strategic decisions.Excellent communication and interpersonal skills.In-depth knowledge of IT best practices and industry standards.Preferred technology expertise in Windows AD, ESXI and VeeamWhy Admiral?
Were a family-owned company with over a century of historyand a vision thats always looking forward. At Admiral, youre not just taking on a role; youre becoming part of something were building together.
Lets make great things happen.