Sr. Specialist, Store Trainer West NA

WHO YOULL WORK WITH

NA Direct Business Operations Stores Training & Facilitation Team is a diverse inclusive innovative and passionate team powered by Nikes mission to deliver inspiration and innovation to every athlete

• . In NIKEs dynamic and fast-paced retail ecosystem the Sr. Specialist Stores Trainer role serves as a key business partner to NA retail store districts responsible for driving training excellence elevating our retail performance and enabling store teams to deliver uniquely Nike consumer experiences. This influential position delivers supported store visits that are grounded in teamwork creating an environment of inclusion and trust.

Reporting to the Sr. Manager of Stores Training they will work closely with district

and territory partners cross functionally as one team with a sharp focus on our Sport Offense supporting each other in winning and driving impact to every

athlete

WHO WE ARE LOOKING FOR

The Sr. Specialist Stores Trainer will deliver Nikes in-store training programs and should bring strong leadership coaching and facilitation skills. They will work as part of a core team that is distributed across North America including Canada and Puerto Rico collaborating virtually across time zones. They will travel and visit 1-3 store districts weekly ensuring each store in their area is seen at least once per quarter. The ideal candidate is self-aware and skilled in navigating change and growth in people and retail. They excel at building inclusive trusting training environments and experiences that value diversity. They think strategically and stay organized while balancing multiple priorities and deliverables.

Bachelors degree in business Human Resources Education or a related field

(or equivalent combination of education and experience).

2 years of experience in retail training learning & development or store

leadership; prior experience with athletic or lifestyle brands is a plus.

Demonstrated ability to facilitate engaging group training and one-on-one

coaching in a fast-paced retail environment.

Exceptional communication presentation and relationship-building skills.

Strong organizational abilities; capable of managing multiple priorities and

locations across 1-3 distinct districts.

Proficiency with digital learning tools and technologies; experience with learning

management systems (LMS) preferred. NIKE Inc.

Passion for sports fitness and the Nike brand; commitment to personal and

professional growth.

Willingness and ability to travel regularly between stores and districts

sometimes with short notice.

Fluency in English (additional languages are a plus depending on district needs).

Flexible adaptable and positive attitude in dynamic and evolving environments.

Ability to travel overnights and weekends domestically by airplane car or train is

required approximately 15-20% for Team oZsites conferences large-scale

training activations.

In some markets you will be required to travel domestically by airplane

car or train with overnight stay for approximately 3050% for store visits

based on district alignment.

Relocation is not offered for this role

Must possess a valid U.S. drivers license

WHAT YOULL WORK ON

The Sr. Specialist Stores Trainer supports Nikes Sport Offense strategy by

creating training awareness and accountability driving action that shapes the

consumer experience and elevating the performance of store teams across

multiple retail store districts. This results-driven training leader oversees

supported store visits fostering strong relationships while implementing Nikes innovative in-store training solutions that align with the companys retail strategies and brand values. By serving as a mentor educator and change agent within 1-3 districts our Sr. Specialist Stores Trainer positively impacts every store team member and empowers them with the knowledge skills and confidence to deliver unparalleled service drive sales and embody the Nike mission.

You will deliver training expertise for 1-3 districts supporting 15-20 stores on

average and conducting one store visit for each store location per fiscal quarter.

You are highly collaborative with Territory and District Partners focusing on the

Retail District Director fostering a partnership based on trust by transparent

communication and understanding their districts challenges and goals. You will

guide their training recognition accountability and coaching to the

recommended stores in their districts. You will cultivate and foster strong

partnership with the Retail Brand Marketing and other partners to integrate brand

activations sport moments and seasonal product launches into training

enhancing engagement and product expertise. You will share your best practices

and drive training consistency across the territory through collaboration with

other Sr. Specialist Store Trainers Territory Operations Partners and in Territory

meetings. NIKE Inc.

You create awareness accountability and drives action through a concise and

actionable store-visit report that outlines the purpose of the training visit key

observations positive training achievements identified gaps and clear

recommendations.

You will facilitate in-store training to the store team that equips them with strong

product knowledge service skills foundational operations expertise ensuring

alignment with Nikes retail vision and performance goals. You will lead greater-

scaled and targeted training sessions at the marketplace Territory or Geo level

including capability-value drops leadership certification and onboarding to

address business needs skill gaps and compliance. You will facilitate the rollout

of new programs and initiatives ensuring smooth and consistent adoption

across stores to include some Stores Development Programs.

You will conduct supported store visit for at least four hours facilitating in-store

training of new or existing programs to the store leadership team followed by

experiential and practical application training on the sales floor or back of house.

Providing hands-on coaching collaborative problem-solving and support as they

practice new skills. You will spend a majority of your work week conducting

supported store visits with time to prepare and recap each store visit. Youll

prepare by evaluating training performance measurements and metrics to

include our retail learning management system consumer survey and store

performance data. Sr. Specialist Stores Trainers will submit formalized recaps

to drive action creating awareness and accountability.

You value the improvement and eZicacy of Nikes training programs by

evaluating assessing tracking participation and completion and staying

informed on industry trends. You will communicate progress completion and

spotlighting stores that demonstrate training excellence.

You model Nikes values culture and commitment to diversity equity and

inclusion and help identify and develop future Store Trainer talent.

You will be responsible for managing your own travel budget and expenditures.

NIKE Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender

We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form .

Required Experience :

Senior IC

Key Skills

Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking

Employment Type : Full-Time

Experience : years

Vacancy : 1