Homeownership Counselor and Admin

Job Description

Job Description

Purpose of Position

Homeownership Counselor and Admin handles client counseling homebuyers and manages paperwork and client

communication efficiently with the goal of improving the homeownership and repair assistance available in our

communities. Position requires attention to detail, independent and team problem-solving, as well as excellent listening,

writing, and organizational skills.

Duties & Responsibilities

HUD Counseling and Loan Pre-Qualifying

• Meet with potential borrowers to explain the programs and the services that are provided by INHS and other agencies and their qualifying standards;
• Counsel customers about their financial situation and what they can do to meet their housing goals;
• Pre-qualify loan applicants based on program eligibility and underwriting standards;
• Explain related INHS services such as home buyer education, home evaluation and home improvement services;
• Explain the features of INHS programs that include the Community Housing Trust, homeowner’s associations and subsidy programs to homebuyers;
• Maintain up-to-date knowledge about the availability of loan products, interest rates; fees and underwriting standards related to homeownership and home improvement loans.

Active Loan and Rehab Administration

Data Entry, Compliance and Reporting

Delinquency and Collection

Client Communication and Appointment Setting

SUPERVISORY

Reports to : Director of Homeownership

Education & Experience

Associate Degree or minimum of 3 years of experience in residential Homeownership, home repairs, real estate sales, or related administrative functions.

Good written and oral communication and interpersonal skills. Ability to work with people through difficult financial discussions. Ability to work independently and manage competing priorities. High attention to detail. Must pass a criminal background check.

Intermediate proficiency in Windows-based software including MS Word and MS Excel.

Personal qualities of integrity, credibility, and a commitment to the INHS mission to revitalize neighborhoods and to assist low to moderate income people in obtaining quality housing on a long-term basis.

TRAVEL

Travel is rare but possible. A valid driver’s license and access to transportation is not required but helpful.

This description is not to be taken as a limiting document. Other duties may be assigned.

Company Description

Thank you for your interest in INHS.

Founded in 1976, INHS is a mission-driven organization dedicated to expanding access to affordable housing opportunities throughout its seven-county service area in the scenic Finger Lakes and Southern Tier in New York. INHS is a nationally recognized private non-profit organization known for its ability to provide high-quality, safe, and sustainable affordable housing to low-to-moderate income households.

INHS offers flexible schedules, competitive pay, great benefits, and professional development opportunities.

Company Description

Thank you for your interest in INHS.\r\nFounded in 1976, INHS is a mission-driven organization dedicated to expanding access to affordable housing opportunities throughout its seven-county service area in the scenic Finger Lakes and Southern Tier in New York. INHS is a nationally recognized private non-profit organization known for its ability to provide high-quality, safe, and sustainable affordable housing to low-to-moderate income households.\r\n\r\nINHS offers flexible schedules, competitive pay, great benefits, and professional development opportunities.