Front Desk Agent

Company Description

About Us

Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time.

Job Description

Job Description

Every Word Code is seeking a reliable and organized Front Desk Agent to serve as the first point of contact for our clients and visitors. This role requires excellent communication skills, a welcoming attitude, and the ability to multitask in a fast-paced environment. You will represent the company professionally and help maintain a smooth and efficient front office operation.

Responsibilities

• Greet and assist visitors, clients, and team members in a professional manner
• Answer and direct phone calls efficiently
• Manage appointment scheduling and maintain office calendar
• Handle incoming and outgoing mail and packages
• Maintain cleanliness and organization of the front desk and lobby area
• Respond to inquiries and provide general administrative support
• Collaborate with internal departments for smooth operational flow
• Assist with clerical duties such as data entry, filing, and document preparation

Qualifications

Qualifications

• High school diploma or equivalent (Associate's or Bachelor's degree preferred)
• 1+ year of front desk, receptionist, or customer service experience
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Professional demeanor and appearance
• Ability to work independently and as part of a team
• Punctual, dependable, and detail-oriented

Additional Information

Benefits

• Competitive salary ($50,000 - $55,000 annually)
• Growth opportunities within the company
• On-the-job training to build and expand skills
• Supportive and collaborative work environment
• Health and wellness programs
• Paid time off and holidays