Program Manager

Job Description

Job Description

POSITIONS SUPERVISED : Program Assistants / Respite Service Providers / Skills Trainers

SUMMARY : Manages the administration, budget, and program functions

QUALIFICATIONS :

Education / Experience : BA / BS degree with major course work in social work, psychology, therapeutic recreation, adapted physical / special education or related human service field with a minimum of three years of experience working in day or residential programs serving persons with disabilities. A Master's degree in a related field qualifies as two years of the experience criteria.

Language Ability : Must possess ability to read, write and understand English. Strong oral and written communication skills are a must. Must have ability to present information with clarity to all stakeholders.

Math Ability : Knowledge and ability to work with mathematical and accounting concepts to support managerial decisions and budget development and budget control.

Computer Skills : Must have intermediate knowledge of Word, Excel, and Outlook as well as other programs as needed in the SAIL program.

Driving Skills : Must possess a valid CDL and have clean driving record as well as operate a vehicle in good working order for employee transportation. Must have proof of ongoing auto insurance on personal vehicle.

COMPETENCIES :

• Is punctual and dependable
• Provides excellent internal and external customer service
• Must work in an ethical and professional manner
• Demonstrates professionalism with a respect and sensitivity to differences
• Quality and Quantity of work reflects accuracy, thoroughness and timeliness
• Has strong interpersonal skills that include responding well to supervision
• Must be able to work collaboratively at all levels within the organization
• Must be able to work independently
• Must possess general knowledge of developmental and physical disabilities; individual / group instruction techniques, behavioral and medical knowledge associated with given disabilities such as seizure activity, practice of correct lifting, positioning and transferring techniques, behavior modification techniques, documentation procedures and have ability to remain calm in high stress situations
• Has demonstrated supervisory skills including delegation, adaptability, initiative and team work
• Must maintain First Aid and CPR certificates
• Has analytical and problem solving skills
• Is flexible, supports the change management process and demonstrates business acumen

DUTIES :

Operational Considerations :

Administrative Responsibilities :

1. Consumers

2. Personnel including the Employee Handbook

3. Administration

4. Emergency Procedures

5. Financial Policies

6. Information Technology Policies

Supervisory Responsibilities :

1. Hiring

2. Training

3. Feedback and progressive discipline

4. Evaluations

5. Maintain a safe and secure work environment, etc.

Consumer Responsibilities :

Perform other duties as assigned

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to :

While performing the duties of this job the employee is frequently required to :

Specific vision abilities required by this job include close vision, distance vision and ability to adjust to focus requirements as required in driving, reading, writing, or monitoring consumer activity.