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Power BI Developer
Power BI DeveloperCruitin • Orlando, FL, US
Power BI Developer

Power BI Developer

Cruitin • Orlando, FL, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
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Job Description

Job Description

Job Title : Power BI Developer (Contract)

Location : Remote (Preferred : Florida or Orlando area)

Duration : 3–6 months (Contract, potential for extension)

Start Date : Immediate

Overview

We are seeking a Power BI Developer to join our team on a contract basis. This role will initially focus on QA and product-related tasks and transition into developing and implementing Power BI dashboards and reports to support CRM best practices and business intelligence needs. The ideal candidate will have a strong background in data analysis and reporting, with experience in building actionable insights for sales and call center operations.

Key Responsibilities

  • Perform QA testing on data and reporting systems during initial phase.
  • Design, develop, and implement Power BI dashboards and reports for tracking :

Phone call volumes

  • Agent sales performance
  • CRM data and customer interactions
  • Conversation recordings and related metrics
  • Collaborate with stakeholders to define reporting requirements and KPIs.
  • Ensure data accuracy, integrity, and compliance with CRM best practices.
  • Provide insights and recommendations based on data analysis to improve operational efficiency.
  • Work with internal systems such as PORTAL and other enrollment / touchpoint tools.

    • Required Skills

  • Proficiency in Power BI (setup, dashboard creation, data modeling).
  • Strong understanding of QA processes and data validation.
  • Experience with CRM systems and best practices.
  • Ability to analyze and report on call center metrics (e.g., call volume, sales performance).
  • Solid knowledge of data visualization and reporting principles.

    • Nice-to-Have Skills

  • Background in data analysis and reporting .
  • Familiarity with Salesforce (administration or BA experience).
  • Experience with systems like PORTAL or similar platforms.
  • Understanding of enrollment processes , touchpoints, and AI vs. human agent workflows.
  • Exposure to tools like Jet Reports for application completion.
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