Information Technology AdministratorRobert Half • San Francisco, CA, United States
Information Technology Administrator
Robert Half • San Francisco, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]5+ years of IT support experience, including at least 3 years in advanced or lead roles. Strong troubleshooting skills across hardware, software, networking, and SaaS platforms. Proven expertise with MDM platforms (Intune, Kandji, Automox) and endpoint management. Experience managing Microsoft 365, Okta, Slack, Zoom, and other enterprise SaaS ecosystems. Solid understanding of networking protocols and configurations (DNS, DHCP, VPNs, VLANs, firewalls). Demonstrated success in mentoring IT staff, managing escalations, and improving helpdesk workflows. Familiarity with VoIP and A / V systems configuration and troubleshooting. Excellent communication skills, with the ability to explain technical concepts clearly to non-technical users. Security-focused mindset with a drive for automation and continuous improvement.
IT Administrator
Location : Hybrid (2–3 days onsite in San Francisco, CA)
Start Date : Immediate
Overview
We’re looking for an IT Administrator who can take ownership of technical initiatives, deliver executive-level support, and guide the rollout of new systems and applications. This role blends hands-on expertise with leadership, requiring someone who can manage complex projects while keeping communication clear across all levels of the organization.
Responsibilities
- Lead IT projects end-to-end, including planning, vendor coordination, training, and rollout.
- Provide direct support to executives while ensuring smooth adoption of tools across the company.
- Manage identity and access through Okta, oversee workflows in Jira / Atlassian, and administer devices with Intune, Kandji, and Automox.
- Support and maintain SaaS platforms such as Slack, Microsoft 365, Zoom, and others, handling integrations, permissions, and user lifecycle management.
- Configure and maintain core network services (DNS, DHCP, VPNs), VoIP systems, and A / V conferencing solutions.
- Evaluate and test emerging technologies, including AI features in collaboration tools, and represent IT in innovation discussions.
- Mentor junior IT staff, manage escalations, and set standards for timely, high-quality support across macOS, Windows, and SaaS environments.
- Deliver training sessions to employees on IT best practices, software tools, and hardware usage.
- Drive automation and process improvements to streamline workflows and reduce manual intervention.
Qualifications
If this sounds like you, apply today!
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