Business Consultant

Business Consultant

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

We are looking for a motivated Business Consultant ready to take us to the next level! If you have experience designing and delivering training programs, and are looking for your next career move, apply now.

We are looking for a Business Consultant to design, update, and deliver training programs for staff. This position will be full-time contract and remote.

What You'll Do

Design, update, and deliver training programs for APS investigators, supervisors, and other staff. Provide subject matter expertise on the APS case management system (CMS), including creating and updating standard operating procedures. Assist with onboarding and continued CMS training for all APS roles. Offer expert recommendations for CMS updates in collaboration with the vendor and the Division of Aging. Participate in professional development sessions with the National Adult Protective Services Association (NAPSA). Collaborate with the Innovating, Maximizing, and Advancing Geriatric Education (imAGE) program to develop and implement training plans. Serve as a subject matter expert for the imAGE program. Engage in quality assurance activities and revise training content to address identified needs. Provide general subject matter expertise on APS operations beyond training and CMS, as needed. Attend and contribute to CMS-related development meetings. Deliver training sessions that may require travel, including out-of-state professional development events.

What You'll Need

Prior experience with FSSA's case management system. Experience updating standard operating procedures. Experience creating and delivering training materials.

Physical demands include the ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards. Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

Reasonable accommodation statement : If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 8111.

$34p / h - $36p / h. The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and / or other paid time off as provided by applicable law.