Senior Solution Architect

About LotusFlare

LotusFlare employees join and remain at LotusFlare for two simple reasons. First, they can see immediately that their work makes a positive impact on LotusFlare customers, and second, they grow on a personal level by developing best practices and experience in cloud-native enterprise software. LotusFlare Founder and CEO Sam Gadodia believes that if you want to make an impact and change industries for the better, you should consider joining LotusFlare.

LotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify the customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to people in parts of the world who often did not have access.

Summary

As a Senior Solution Architect, you will be responsible for all technical aspects of pre‑sale, solutioning and delivery of projects. You are responsible for ensuring project goals are met and customer expectations are fulfilled. In this role you must have a strong technical background and have excellent problem solving skills. You must have a solid understanding of project management fundamentals and must be comfortable communicating with senior leadership verbally and in writing. We ask for a lot, but we also offer a lot!

Responsibilities

• Learn : Deeply understand LotusFlare’s DNO platform, system architecture and integration components
• Pre‑sales : Deliver customized pre‑sales technical presentation and product demonstrations to customers
• Pre‑sales : Assist in the development of RFI / RFP responses and drive to close new opportunities
• Pre‑sales : Engage with potential customers to understand their business objectives and demonstrate the value proposition of LF DNO platform
• Solution : Work with LotusFlare’s engineering and product teams as well as externally with customer technical teams to propose and help clients build solutions around the LF DNO platform and infrastructure
• Delivery : Drive project execution technical track; track delivery, take ownership of change management, proactively seek and resolve blockers
• Delivery : Manage UAT and production releases, and project handover to our support and operational teams
• Delivery : Act as a key interface between the customer and the LotusFlare organization including product, engineering, support and business
• Delivery : Support project management activities, ensuring issues are documented and addressed
• Delivery : Be a part of a Global Delivery Team, share experiences and develop the discipline : simplify processes, methods and tools with creative ideas
• Delivery : Troubleshoot customer technical issues in real time
• Delivery : Create documentation and develop best practices to help customers get the most out of using the system

Requirements

Benefits

About us

At LotusFlare, we attract and keep amazing people by offering two key things : purposeful work and growth opportunities. We provide the chance to develop professionally while mastering cutting‑edge practices in cloud‑native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer’s journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T‑Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

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If you require disability related accommodation to participate in the recruitment process, please advise the Human Resources Department as soon as possible. Accommodation may be provided in all steps of the hiring process.

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