Director - Financial Services

To support the teams working on our exciting projects, we are looking for Director - Financial Services in the United States - Atlanta | Boston | Chicago | Houston | New York.

Simon-Kucher's sole focus is on unlocking better growth for our clients, increasing their long-term revenues, value, and profit. We achieve this by optimizing every lever of their commercial strategy – customer engagement, product, pricing, innovation, marketing, distribution, and sales.

Our consulting teams are made up of industry-leading strategists with extensive experience in Financial Services (FS), including banking (retail, business, corporate), fintech, payments, wealth & asset management, capital markets, and insurance (property & casualty, life & health). Thanks to our talent and expertise, we are equipped to respond to the most pressing challenges in financial services, providing clear, and actionable guidance to our clients using data, deep analytics, research, and behavior science.

Whether designing pricing, growth, go-to-market, or innovation strategies, enhancing and innovating on product and pricing strategies with behavioral economics, reimagining distribution, or rebuilding sales organizations for today's business realities, our Financial Services sector brings a wealth of knowledge, experience, and pragmatism to every business challenge. We are looking for talented individuals to support and amplify the growth of this dynamic Financial Services team in North America.

What Makes Us Special

Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.

Unlock the power of opportunity. Advance your career in a thriving company that creates positive impact. We invest in your professional development every step of the way.

Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up to what we stand for, influence our culture, and drive how and why we do things.

Invest in your future. All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching.

Prioritize your health and well-being. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.

Enjoy balance and flexible working. Be empowered to do your best work – whether it's from home or in the office.

How You Will Create An Impact

Cultivate trusted-partner client relationships and source project opportunities leading to revenue generation.

Deliver solutions through a depth of content knowledge and client relationship-building skills with expertise in the Financial Services sector.

Identify client pain points and develop custom solutions to complex strategy engagements.

Actively participate in proposal development and pre-sales meetings with potential new clients to address their needs, priorities, and challenges, while expanding Simon-Kucher's commercial growth strategy footprint, offerings, and client base.

Demonstrate ability to develop, implement, scale, and manage delivery, which balances customer success, project profitability, and employee satisfaction, while proactively responding to and incorporating client feedback.

Provide exceptional client service and client-focused communication, even during challenging and unexpected situations.

Exhibit high-energy, hands-on, creative consulting as a leader who can work with clients, staff, and Partners in a non-hierarchical model.

Lead and guide a large and incredibly talented team of junior consultants to develop innovative and actionable insights and recommendations using data, analytics, and research that deliver impactful recommendations for clients.

Effectively manage multiple strategy engagements and project teams concurrently, including the development of project team members by providing coaching, training, and feedback.

Proactively steer the continued growth and development of Simon-Kucher's Financial Services practice by contributing to practice priorities (e.g., developing new capabilities, supporting thought leadership articles / research relevant for clients), by identifying and pursuing new business opportunities (e.g., lead generation, new content creation, supporting end-to-end proposal development, and participating in client pitches), and by creating follow-on opportunities with existing clients.

Develop and deliver new thought leadership in collaboration with peers and seniors in the Financial Services practice.

Stay abreast of current business and industry trends relevant to our clients' businesses.

Analyze existing processes and tools and recommend opportunities for continued improvement.

Demonstrate an elevated level of empathy and emotional intelligence when managing conflict and / or communicating change.

Play an integral role in the recruitment and integration of new Financial Services consultants.

Be a leader in the firm and contribute to Simon-Kucher's culture and success.

Your Profile

Outstanding drive, determination, and desire to be part of a growing, top-tier consulting firm.

Strong knowledge of and passion for the Financial Services sector.

An undergraduate degree is required; MS, MA, MBA, or other advanced degree is preferred.

Minimum 8+ years of experience in a professional services environment, ideally in management consulting, serving the Financial Services sector.

Proven business consulting expertise in disciplines such as growth strategies, go-to-market strategy, segmentation (advanced analytics), product and portfolio design, pricing, marketing, value proposition development, distribution strategy (omni-channel management, digitization, and channel orchestration), sales strategies (sales efficiency, processes, incentives, and motivations), and monetization strategies.

Access to an existing network within the Financial Services industry in North America, preferably with senior executives within Financial Services.

Demonstrated ability to develop and maintain deep relationships with senior clients.

Demonstrated record of achievement in selling and managing new and follow-on engagements.

Strong analytical skills with the ability to distill insights / takeaways from large sets of data.

Demonstrated record of solving complex problems, directing teams, and completing challenging project activities within tight project timelines.

Record of accomplishment of managing multiple engagements, including work plans, deliverables, budgets and schedules, and accounts receivable.

Effective presentation and communication abilities to present findings, takeaways, and key recommendations succinctly to a senior audience.

Proven ability to build, grow, and maintain a high-performing consulting team.

Highly inclusive and empathetic approach to leadership and team management that enables tangible return for clients and fosters cooperation across teams.

Strong interpersonal skills with ability to work seamlessly and collaboratively with various internal and external colleagues and stakeholders.

Ability to travel at least 25% of the time.

The salary range for this position in New York is $215,000-$230,000 / year. Compensation may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 13 paid holidays per year, medical / dental / vision insurance, basic life insurance, and 401(k) to eligible employees.

Simon-Kucher is a global consultancy with more than 2,000 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value.

Simon-Kucher is an Equal Employment Opportunity ("EEO") employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.

J-18808-Ljbffr