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Collections Specialist
Collections SpecialistRobert Half • Chicago, IL, United States
Collections Specialist

Collections Specialist

Robert Half • Chicago, IL, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.permanent]
[job_card.job_description]

Description

Job : Collections Specialist

Salary range : $50,000-$65,000 + Bonus

Benefits : medical, vision, dental, life, and disability insurance

We are looking for a Spanish Speaking, motivated and detail-oriented Collections Specialist to manage third-party and in-house collection accounts. This role is critical in ensuring timely resolution of delinquent accounts while maintaining strong relationships with external partners. The ideal candidate will possess a strong background in collections, excellent analytical skills, and the ability to implement strategies for improved recovery rates.

To apply to this Onsite role please send your resume to tiana.gjeldum@roberthalf.c0m

Responsibilities :

  • Build and nurture partnerships with third-party collection agencies through regular performance reviews and strategy discussions.
  • Provide updates to senior management on account progress and overall health of third-party collections.
  • Evaluate account data across multiple partners to identify opportunities for enhanced recovery results.
  • Oversee the resolution of delinquent accounts in a compliant and timely manner.
  • Assist the collections team with inbound and outbound calls, including negotiations, settlements, and account reconciliation.
  • Utilize tools such as skip tracing and historical account data to effectively resolve outstanding balances.
  • Introduce and implement process enhancements to improve efficiency and compliance.
  • Monitor and manage account performance metrics to ensure goals are met.
  • Collaborate with internal teams to refine collection strategies and optimize workflows.

Requirements

  • Must be able to speak Spanish!!
  • Minimum of 3-5 years of experience in 3rd party collections, including handling third-party accounts.
  • Familiarity with both B2B and B2C collections processes, bankruptcies, liens, litigation, and structured settlements.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Proficiency in Microsoft Word, Excel, and SharePoint; experience with PACER is a plus.
  • Excellent communication skills, both written and verbal, with a detail-oriented approach.
  • Notary certification is advantageous but not mandatory.
  • Goal-driven mindset with the ability to manage multiple tasks in a dynamic environment.
  • Proven track record of achieving results and improving collection outcomes.
  • Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https : / / www.roberthalf.com / us / en / mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract / temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

    © 2025 Robert Half. An Equal Opportunity Employer. M / F / Disability / Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https : / / www.roberthalf.com / us / en / terms) .

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