Senior Product Manager, Flex Pay

About this Role

We're looking for a Senior Product Manager for our Flex Pay vertical. In this pivotal role, you'll own and drive key initiatives that will deepen Upgrade’s integration with merchants in order to enhance the partner and customer experience and drive growth. The role is perfect for those who are self-motivated and excel in an agile environment. You’ll be responsible for leading and collaborating with designers, engineers, marketers, and key partners to deliver impactful, measurable outcomes. This is a role in hybrid capacity based in our downtown San Francisco office, with onsite work on Tuesdays and Thursdays.

What You’ll Do

Lead product development for Upgrade's Flex Pay business by enhancing partner satisfaction and customer experience

Focus on expanding and deepening Flex Pay's integration with various merchant partners and intermediaries.

Be responsible for executing complex initiatives from inception through to the ongoing optimization of established features and user experiences

Develop trusted internal and external partnerships, especially with Engineering and key third-party partners, to effectively utilize their input to inform product planning and execution

Independently drive and ideate on new roadmap items, showcasing creativity and innovation with a high level of trust from the management team

What We Look For

5+ years of product management experience focused on delivering high-quality outcomes and user value

Expertise in product development including complex third party APIs, integration, web analytics, A / B testing, and SQL

A history of successful product delivery particularly in consumer-facing platforms and innovative fintech space. Experience in the travel industry is helpful but not required

Demonstrated ability to lead teams, ensuring alignment and effectively resolving conflicts across organizational stakeholders

What We Offer You

Competitive salary and stock option plan

100% paid coverage of medical, dental and vision insurance

Flexible PTO

Competitive 401(k) and RRSP program

Opportunities for professional growth and development

Paid parental leave

Health & wellness initiatives

The compensation range of this position in San Francisco, CA is USD $180,000 - $210,000 annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.

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For California residents : Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.

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