Assistant Manager

About the Role:
Join Planet Fitness - PF Baseline Fitness as an Assistant Manager in Lafayette, LA, where you'll help create a welcoming and empowering environment for our members. This exciting role is perfect for individuals who are passionate about fitness and customer service, and want to lead a team dedicated to promoting a healthy lifestyle.



Responsibilities:

• Assist the Club Manager in daily operations and ensure a clean, safe, and welcoming environment.
• Lead and motivate staff to deliver exceptional customer service and achieve club goals.
• Conduct member onboarding and ensure all fitness equipment is operational and well-maintained.
• Handle member inquiries and resolve issues promptly and professionally.
• Assist in recruiting, training, and developing team members to enhance their skills.
• Monitor club performance metrics and help implement strategies for improvement.
• Ensure compliance with company policies and procedures, including safety standards.
• Promote membership sales and retention initiatives to drive club growth.

Requirements:

• High school diploma or equivalent; college degree preferred.
• 1-2 years of management experience in a retail, hospitality, or fitness environment.
• Strong leadership skills with a focus on team development and motivation.
• Excellent communication and interpersonal skills to engage with members and staff.
• Ability to work flexible hours, including evenings and weekends.
• Passion for fitness and a commitment to promoting a healthy lifestyle.
• Basic knowledge of fitness equipment and gym operations.
• Proficiency in Microsoft Office and familiarity with club management software.

About Us:
Planet Fitness - PF Baseline Fitness has been a leader in the fitness industry for over 25 years, offering a judgment-free zone for all members. Our commitment to providing affordable, high-quality fitness options is matched by our dedication to creating a supportive and inclusive community for both members and employees.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.