Substitute Crossing Guard

Job Title

Under the supervision of the Crossing Guard Supervisor with oversight from the Public Safety Department, the crossing guard assists school-age children to cross the street to and from school safely.

Essential Job Functions

• Provides great customer service by greeting and escorting pedestrians, primarily children, across the street at designated intersections throughout the City.
• Communicates traffic and crossing rules and other information to students and adults.
• Observes and reports incidents, unsafe behavior or conditions that present a potential safety hazard to the school children, Crossing Guard or the general public, to school officials or the Adult Crossing Guard Supervisor.
• Performs other related work as required.

Knowledge, Skills, and Abilities

• High school diploma or equivalent.
• Reliable transportation to post with the ability to move posts if necessary.
• Ability to pass a criminal background check and drug screen.
• Excellent customer service skills, including responding diplomatically to customer questions and complaints.
• Ability to communicate effectively and present ideas and concepts orally.
• Ability to problem-solve, and work effectively under stress, when faced with changes in work priorities.
• Physically capable of walking and standing for periods of time.

Supplemental Information

The City of East Grand Rapids is a Drug-Free Workforce and an Equal Opportunity Employer.