Account Manager

Job Summary

The Account Manager II is responsible for developing and managing long-term relationships with key decision-makers within assigned customer accounts, including strategic clients in a defined region or industry. This role drives revenue growth by identifying and closing new business opportunities, expanding existing services, and aligning the company's mechanical construction solutions-such as HVAC, plumbing, and piping-with client needs.

Essential Duties

• Schedules and conducts customer visits with new and existing customers. Provides support to existing customers by working quotes, managing contracts, and conducting follow-ups. Utilizes, enters, and maintains all customer activity in CRM. Participates in contract review or renewal meetings.
• Markets service products and capabilities with clients at events in a social environment. Utilizes, enters, and maintains all customer activity in CRM.
• Performs estimating on new work and service agreements for assigned accounts. Collaborates with service operations during estimates through job turnover.
• Builds strong relationships both internally with customers and externally across the organization.
• Conducts follow-up on billing issues on all assigned accounts. Utilizes their understanding of the mechanics of contracts, associated accounts receivable needs, billings, customer portals, and legal compliance such as lien activity to best serve the customer.
• Analyzes potential work to ensure its scope, complexity, schedule, and other requirements fit the Service business plan.
• Works with the customer to develop their strategic plan to foster growth and drive sales.
• Maximizes success rate by utilizing an understanding of market dynamics and customer goals for a proactive approach to opportunities.

Minimum Requirements

Grow Your Career with TDIndustries

Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions-from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.

Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.

Join a growing team where your skills matter, and your future is built to last.

At TDIndustries, we believe opportunity should be built - and shared - by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity - never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.