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Program Specialist
Program SpecialistUS Department of Veterans Affairs • Saint Louis, MO, US
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Program Specialist

Program Specialist

US Department of Veterans Affairs • Saint Louis, MO, US
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Program Specialist

This position functions as a Program Specialist for the Prosthetic and Sensory Aids Service of the VA St. Louis Health Care Systems (VASTLHCS). The position's primary responsibilities are to provide administrative support and function as the Automatic Data Processing Applications Coordinator (ADPAC) for the service.

Duties and responsibilities include but are not limited to :

  • Provides administrative support, including scheduling meetings, preparing agendas, and maintaining program records and files.
  • Responds to inquiries and provides information and assistance to program participants.
  • Develops metrics and reports to monitor the quality of programs, plans, procedures, and methodologies; and / or analyze initiatives and processes.
  • Analyzes, evaluates, documents and implements clinical and administrative processes.
  • Administratively manages and monitors consults to ensure Veterans are being scheduled and receive prescribed devices / services in a timely manner.
  • Maintains and monitors information in the prosthetics tracking systems to allow for timely follow-up care.
  • Acts as facility contact to the Office of Information Technology (OIT) for national PSAS package(s) at facility level for any coordination issues regarding national patch development, coordinating installation, testing, etc.
  • Coordinates with clinicians to develop consult and note templates and works with the local Clinical Application Coordinators (CACs) to implement the templates.
  • Analyzes, evaluates, implements, and documents clinical and administrative processes related to information flow to increase efficiency for PSAS clinicians.
  • Plans, directs and coordinates the implementation of clinical Veterans Health Information Systems and Technology Architecture (VISTA) software modules with CACs.

Work Schedule : Monday-Friday from 8 : 00am-4 : 30pm Telework : This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual : This is not a virtual position. Position Description / PD# : Program Specialist / PD10379-0 Relocation / Recruitment Incentives : Not Authorized Critical Skills Incentive (CSI) : Not Approved Permanent Change of Station (PCS) : Not Authorized

Conditions of employment :

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12 / 31 / 1959
  • Physical Requirements : The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background / security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider :

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

    To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02 / 09 / 2026. Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

    You may qualify based on your experience and / or education as described below :

  • Specialized Experience : You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to : providing administrative support, including scheduling meetings, preparing agendas, and maintaining program records and files; develop metrics and reports to monitor the quality of programs, plans, procedures, and methodologies; and / or analyze initiatives and processes; assist in training staff to include personally training staff in administrative processes as well as scheduling manufacturer's training seminars and training from subject matter experts.
  • OR, Education : Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or two full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D.
  • OR, Combination : Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education or superior academic achievement.
  • For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https : / / www.opm.gov / policy-data-oversight / classification-qualifications / general-schedule-qualification-standards / .

    Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or two full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note : Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here : http : / / ope.ed.gov / accreditation / . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https : / / sites.ed.gov / international / recognition-of-foreign-qualifications / .

    Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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