J Resort - IT Audio/Visual Technician Job at Jacobs Entertainment in Reno

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of an “IT Audio/Visual Technician” for the All-New J Resort . The J Resort is a full-service hotel-casino with over 300 rooms and wide variety of Slots and Table Games. The J has a unique blend of original art, live music, bold flavors, luxurious accommodations, and exciting casino action…And we are just getting started!

Be a part of the transformation of Reno’s newest premier resort—A Reno resort unlike any other.

Our employees are supported with a comprehensive benefits program that include the following:

• $500 Referral Bonus
• Tuition Reimbursement
• Wellness Programs—Get paid to go to the doctor
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• 48 Hours of Paid Sick Leave available immediately and renews annually
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
• A wide variety of other programs

Essential Job Responsibilities and Duties:

• Provide AV Support for our casino environments including:
  • PC imaging, deployment, and maintenance
  • Basic troubleshooting and maintenance of critical infrastructure
  • Printer and peripheral configuration, deployment, and maintenance
  • Teams video conferencing support
• Coordinates solutions with IT and other departments and implement long term fixes as necessary
• Work with escalating incidents to vendors on various software and hardware problems
• Able to observe, predict, and communicate hardware ordering needs to purchasing lead on a regular basis
• Works well with the Project Team and is available as a project resource, as needed
• Completes a detailed report of work and observations and submits weekly to management and team members
• Monitor systems to ensure compliance with Company and Governmental policies
• Provide written documentation of all duties
• Responsible for installation of audio visual hardware for end users. Assists in the installation of advanced audio visual hardware and software under the direction of the AV Management
• Performs routine tasks like room setups or other operational tasks as defined
• Performs preventative maintenance on audio visual hardware
• Test, evaluate, and install audio visual equipment
• Troubleshoots basic hardware and software problems for end users
• Provides basic training on hardware and software use
• Facilitates assistance from hardware and software vendors when necessary
• Setup and maintain cabaret stage entertainment and other special events
• Devices documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity
• Prepares progressive reports for all work performed
• Pull and terminate low voltage cable
• Assist in projects/events—setup/breakdown, sound and lighting
• Work untraditional hours that will vary based on events

Skills, Education and Other Requirements

• Ability to obtain a Nevada Gaming Registration
• 1-2 years’ experience in a high paced environment
• Familiar with audio visual concepts
• Experience with audio, video, control systems and like technology
• Experience in systems integration
• Familiar with networking concepts like TCP/IP
• Familiar with personal computers, servers, and like technology
• Ability to lift 50lbs
• Ability to continually use ladders
• Identification that establishes identity
• Identification that establishes the right to work in the United States

About the company

Jacobs Entertainment, Inc. is a gaming, hospitality, and entertainment company based in Golden, Colorado.

#J-18808-Ljbffr