Field Applications Engineer - Arizona

Introduction to the job

This position is to lead the effort in developing and supporting HMI e-Beam Inspection (EBI) solution at a customer site in Arizona. The person filling this position will be a key driver to enable EBI solution for yield improvement.

Role and responsibilities

• Responsible for application excellence of installed base, including Drive sufficient (high) utilization; Recipe setup and recipe maintenance; Use case development; Maintain tool-to-tool matching; Drive bug fix and new feature through SO system; Handle emergency service calls as required; Provide application training to customer (not overall official training)
• Responsible for NPI engagement : demo at HMI and evaluation at customer site
• Responsible for H2H execution (installed base and NPI) at customer site
• Responsible for BKM creation and knowledge sharing (BKM library)
• Responsible for use case collection and analysis (Part of customer intelligence)
• Prepare and execute EBI at customer site
• Work with account teams and marketing organizations to define the package that meets customers’ requirements.
• Demonstrate technical leadership through problem solving, training and presentation.
• Own project collaboration and drive technical engagement with the goal of meeting customer requirements and achieve tool-of-record configuration.

Education and experience

Skills

Other information

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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