Engagement Manager

Description:

Key responsibility is to generate qualified Opportunity Pipeline through proactive connects, market research, account mining public tender notifications, pro sales and deal conversion, Customer relationship Management, SAP Liaisons, Engagement health check. Drive growth working closely with ISU and MMU teams, drive pre-sales activities, solution designing, Own the solution and deliver the pitch at client orals. Engage deeply with client during sales cycle. Responsible for the planning, execution, and management of complex and large transformation engagements at TCS clients. Drive a minimum 30% YoY growth in TSS ESU opportunity pipeline for implementation /transformation programs, support engagements, and a 20% YoY revenue growth from new opportunity conversion and key account mining. Improve customer relationship health status, engage in project delivery reviews and escalation management. Qualifications: •Must have consulting background with big 4 consulting firms in the last 5 years. •Graduate; post grad •Good understanding of ERP (SAP) product offerings, especially SaaS, PaaS, IaaS and GBU products •Strong Process knowledge in FICO preferably a Solution Architect level experience in FICO. •Verbal and Written Communication skills •Strong presentation and articulation skills •Knowledge of relevant geography market for SAP ERP software, market and product trends, niche and boutique players in SAP ERP and Analytics system implementers, SAP ERP System implementer competition landscape and competition strengths & weaknesses •Knowledge of SAP Corporation’s sales organization structure for the respective Geography and key contacts like Account Directors, Product sales leads is preferred, Networking skills with business prospects is required. •Strong experience in sales/presales/business development/delivery for ERP implementation and support services in relevant geography market. •Experience in ERP implementation service pre-sales/delivery for at least three large ERP Cloud transformation engagements •Additional experience in project management, change management in large transformation engagements will be preferred. •Experience in working on joint go to market initiatives will be considered an advantage. •Experience in generating sales leads and connects from events like SAP Sapphire and other real/virtual networking platforms.
#LI-MG2