Business Operations Project Manager

A company is looking for a Business Operations Project Manager.

Key Responsibilities

Lead and execute customer feedback forums and executive meetings to ensure follow-through on feedback

Develop and manage organizational communications, including Quarterly All-Hands content and employee recognition programs

Partner with the Chief Customer Success Officer to manage strategic priorities and support event planning

Qualifications

5+ years of experience in Customer Success, Business Operations, or Program Management in a SaaS or technology environment

Proven ability to lead cross-functional initiatives and drive results through influence

Strong executive communication skills with the ability to convey complex ideas effectively

Excellent organizational skills with experience managing multiple programs simultaneously

Experience with employee engagement, event planning, or culture-building initiatives preferred