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Knowledge Manager
Knowledge ManagerPeraton • Hampton, Virginia, USA
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Knowledge Manager

Knowledge Manager

Peraton • Hampton, Virginia, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Responsibilities

We are seeking a highly organized and detail-oriented Knowledge Manager to support the 363 rd Intelligence Surveillance and Reconnaissance Wing (363 ISRW) at Joint Base Langley-Eustis (JBLE) . The Knowledge Manager will play a critical role in managing organizing and optimizing information and knowledge-sharing processes to enhance mission effectiveness. This position requires expertise in knowledge management systems collaboration tools and the ability to streamline workflows to support intelligence and operational objectives .

Key Responsibilities :

  • Develop and implement knowledge management strategies to ensure the efficient organization storage and retrieval of mission-critical information.
  • Manage and maintain knowledge repositories ensuring data accuracy accessibility and security.
  • Facilitate collaboration and information sharing across teams units and stakeholders to enhance decision-making and operational efficiency.
  • Identify and address gaps in knowledge-sharing processes recommending and implementing solutions to improve workflows.
  • Provide training and support to personnel on the use of knowledge management tools and systems.
  • Develop and deliver reports dashboards and metrics to track the effectiveness of knowledge management initiatives.
  • Collaborate with cross-functional teams including analysts mission planners and leadership to align knowledge management efforts with mission priorities.
  • Ensure compliance with all security protocols classification guidelines and organizational policies.

Qualifications

Required Qualifications :

  • Experience Level : At least 6 years of experience conducting analysis relevant to the specific labor category with at least a portion of the experience within the last 2 years.
  • Required Education : Bachelors degree from a college or university accredited by an agency recognized by the U.S. Department of Education or have associates degree from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 4 years of related experience for a total of 10 years as a substitute to the bachelors degree.
  • Technical Expertise :
  • Proficiency in knowledge management systems collaboration tools and information-sharing platforms.
  • Familiarity with tools such as SharePoint Confluence or other enterprise knowledge management solutions.
  • Strong understanding of data organization taxonomy and metadata management.
  • Skills :
  • Exceptional organizational analytical and problem-solving skills.
  • Strong written and verbal communication skills for producing reports and training materials.
  • Ability to work collaboratively in a fast-paced mission-driven environment.
  • Security Clearance : Active Top Secret / SCI clearance is .
  • Preferred Qualifications :

  • Experience supporting the 363 ISRW or similar organizations.
  • Knowledge of intelligence operations and information-sharing requirements.
  • Familiarity with advanced knowledge management tools and methodologies.
  • Certifications such as Certified Knowledge Manager (CKM) or equivalent.
  • Why Join Us

  • Be part of a mission-critical team supporting the U.S. Air Forces ISR operations .
  • Work in a dynamic and collaborative environment at Joint Base Langley-Eustis a hub for Air Force intelligence and operational excellence.
  • Access to professional development opportunities and career growth within the knowledge management and intelligence community.
  • #AFACC

    Peraton Overview

    Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains : land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.

    Target Salary Range

    $86000 - $138000. This represents the typical salary range for this position. Salary is determined by various factors including but not limited to the scope and responsibilities of the position the individuals experience education knowledge skills and competencies as well as geographic location and business and contract considerations. Depending on the position employees may be eligible for overtime shift differential and a discretionary bonus in addition to base pay.

    EEO

    EEO : Equal opportunity employer including disability and protected veterans or other characteristics protected by law.

    Required Experience :

    Manager

    Key Skills

    System Architecture,Records Management,Zendesk,Customer Support,Live Chat,IT Service Management,ITIL,Sharepoint,Metadata,Knowledge Management,Intelligence Analysis,Content Management

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 86000 - 138000

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