Job Description
Job Description
Job Title : Account Manager
Pay Scale : Salary + Commission
Work Hours : 8 : 00am to 5 : 00 pm, Monday through Friday, some weeknights and weekends
Primary Job Function : To build relationships with existing and potential commercial customers and to qualify opportunities thereby obtaining sales that are competitive and profitable. Accountable for all sales activities and customer relationships between the company and clients.
Reports to : Sales Manager
Required Qualifications :
- Two to five years of proven sales experience (preferred but not required)
- Knowledge of HVAC industry (preferred but not required)
- Computer skills
- Ability to multi-task
- Organized and timely in tasks, calls and projects
- Time and activity management skills
- Valid driver's license
Duties :
Provides knowledge and consultation in solving customer's problems, including financial and performance-based solutionsIdentify key customers and develop plans to grow identified accountsConsistently determines customer needs and current market opportunitiesIdentifies potential opportunities with existing and new customersConverts leads into opportunitiesDevelops relationships with key personnel in the customer's organization, including facility manager, project managers, project engineers, and purchasing agentsDevelops and executes a specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable, and successful partnershipProvides account business reports and monthly forecastsMaintains a predetermined acceptable rate of business acquisitionProvides quotes for service repairs including quotes for time and material as well as fixed price servicesContacts responsible parties for purposes of securing renewal of service contractsCollects project data and compares to the office's capabilitiesGathers or validates preliminary information and performs facility walk-through to determine level of opportunityDevelops, evaluates, and discusses possible solutions with customerEstimates project by assessing and integrating equipment, controls, subcontractors, and services for each projectDevelops preliminary project fulfillment planPrepares and finalizes preliminary / final proposal. Enters customer / project information into business systemValidates the preliminary proposal with customerDetermines proposal price and selling strategyPrepares, negotiates, and reviews agreement / project scopePresents / reviews proposal and / or contract with all key personnel negotiating scope of agreement / projectFollows up with key personnelPrepares transition documents and communicates project readiness for assignment to the project management teamResolves major deviations from scope with the team after Project Scope ValidationAssists customers in answering technical questionsFlexibility to work outside normal work hours