Field Operations Manager
The Field Operations Manager plays a crucial role in ensuring the smooth operation of field activities. This position requires a combination of strategic thinking, strong leadership skills, and meticulous attention to detail. The Field Operations Manager is responsible for staffing, scheduling, compliance, and performance metrics to drive operational excellence and support the achievement of business objectives. By providing guidance, support, and compliance tracking, the Field Operations Manager helps to streamline processes, enhance productivity, and ensure alignment with retailer and internal standards. This role requires effective communication, collaboration, and problem-solving skills to address challenges and drive continuous improvement in field operations. The FOM serves as a key point of contact between field teams, management, and other stakeholders, fostering a culture of accountability, teamwork, and excellence in execution.
What's in it for you?
- Work remotely
- Competitive salary, paid weekly
- Quarterly bonus potential
- Next day pay on-demand with DailyPay
- Health / Dental / Vision benefits
- 401K Program with matching
- Paid Time Off
- Paid Holidays
- Monthly mobile reimbursement
- Scholarship opportunities for employees and direct family members
- Employee Assistance Program
- Leadership Development Program
- Product giveaways
- Week off between Christmas and New Year's
- Birthday off
Job Description
Facilitate the staffing and onboarding process for their assigned region(s)Create a welcoming new hire experience and ensure completion of required trainingCollaborate with the training team to ensure adherence to the new hire onboarding pathCreating & Auditing Team Schedules and Shift ComplianceDevelop and maintain team schedules, ensuring adequate coverage and alignment with business needsConduct regular audits of shift compliance to ensure adherence to established schedules and standardsEnsure field team compliance with retailer standards and internal performance metricsProvide support for ASM / RSM activities, such as store visits, training sessions, and other needsEffectively provide direction, training, and guidance while ensuring retention of the teamAttend meetings and conference calls as required in and out of the region as neededTravel to store locations within a region (as needed)Ensure adherence to all company policies and proceduresPerform all other duties as assignedPerformance Management
Staffing Rates & 90-day TurnoverSchedule / Visit ComplianceExternal / Internal ComplianceEfficient handling of administrative tasksQualifications
High school diploma or equivalent required; Business degree preferred3-5 years of retail or sales experience requiredDemonstrate ethical and professional standards in a business environmentDemonstrate good judgment and initiative, make decisions and problem solveAble to work autonomously with excellent time management and strong organizational skillsExcellent verbal and written communication and interpersonal skillsPositive attitude, willingness to learn, and ability to work flexible hours including evenings and weekendsMust be able to travel throughout the regionWhat You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.