Financial Counselor (Admissions)

Financial Counselor (Admissions) – ABA Centers of America

Lauderdale Lakes, FL – In-Office

Salary : $70K - $85K

Who We Are

We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we’ve scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.

Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today’s healthcare landscape. We’ve achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.

Our corporate team plays a mission-critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence.

Our Origin Story

ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.

Recognition & Awards

Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including :

• Inc. 5000 – 5th Fastest-Growing Private Company in America
• Financial Times – #1 on "The Americas' Fastest Growing Companies"
• EY Entrepreneur Of The Year® U.S. Overall
• South Florida Business Journal’s Top 100 Companies
• Florida Trend Magazine's 500 Most Influential Business Leaders
• Inc. Best in Business, Health Services

About the Role

The Admissions Financial Counselor supports families through a patient-focused approach. This position blends strong customer service skills with a solid understanding of the revenue cycle without involvement in direct claims processing or insurance verification. Serving as the primary financial resource for families, this role is responsible for reviewing invoices, explaining coverage distinctions such as in-network versus out-of-network services, and guiding families through Single Case Agreement processes.

The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.

Key Responsibilities

The following are duties and responsibilities that the Financial Counselor (Admissions) shall provide :

Requirements

Qualifications

The Financial Counselor (Admissions) requires a minimum of a Bachelor's degree and :

Minimum 2 years of experience in revenue cycle or patient financial services, ideally within ABA, behavioral health, or pediatric therapy settings.

Strong background in customer service, preferably working directly with families of children with autism or special needs.

Demonstrated expertise reviewing patient invoices and explaining billing details and EOBs in clear, accessible language.

Advanced knowledge of insurance cost-sharing concepts, including deductibles, co-insurance, out-of-pocket maximums, and network status implications.

Proven ability to educate patients on Single Case Agreements (SCAs), including terms, coverage, and financial impact.

Skilled in patient portals, EHR systems, and Excel for documentation, financial tracking, and follow-up management.

Familiarity with ABA service models and related billing requirements.

Exceptional communication, empathy, and active listening skills—able to simplify complex financial information under pressure.

Experience creating patient-friendly billing education resources a plus.

Bilingual (Spanish / English) preferred.

Benefits

Outstanding Benefits

About ABA Centers of America

ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation’s leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.

Join our mission and help build the future with purpose!

ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.