Health Navigation Specialist

A company is looking for a Concierge Ally - Virtual.

Key Responsibilities

Build effective rapport with participants to identify their needs

Educate and promote clinical services to increase participant engagement

Conduct feedback surveys to evaluate satisfaction and document interactions

Required Qualifications

2 years of relevant experience in telephonic customer service

Basic understanding of medical terminology

Ability to navigate multiple technical environments

Flexibility and adaptability to changing business needs

Positive attitude and desire to contribute to the company's advancement