Extended Stay America Dallas - Plano Parkway - Front Desk AgentAimbridge Hospitality • Plano, Texas, United States, 75023
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Extended Stay America Dallas - Plano Parkway - Front Desk Agent
Aimbridge Hospitality • Plano, Texas, United States, 75023
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Extended Stay America Dallas - Plano Parkway - Front Desk Agent
Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS / RESPONSIBILITIES
- Customer Service Excellence : Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
- Communication : Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
- Problem-Solving : Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
- Multitasking Ability : Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
- Financial Skills : Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :
PROPERTY INFORMATION :
#N / A
Application deadline for Colorado positions :
PI2d10a8bbd971-30511-39216447
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Extended • Plano, Texas, United States, 75023
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