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Senior Manager, Strategy & Operations
Senior Manager, Strategy & OperationsMosaic Health • Charlotte, NC, US
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Senior Manager, Strategy & Operations

Senior Manager, Strategy & Operations

Mosaic Health • Charlotte, NC, US
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  • [job_card.full_time]
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Senior Manager, Strategy & Operations

The Senior Manager, Strategy & Operations will be responsible for driving enterprise-wide planning, operations, and strategy for CareMore Health. This leader will play a central role in aligning clinical, administrative, and shared services functions with business objectives, ensuring scalable growth and performance optimization across Global Risk populations.

Key Responsibilities

  • Enterprise Strategy & Execution

Support the annual and multi-year strategic planning process, aligning with enterprise objectives and investor expectations.

  • Serve as a strategic advisor to the VP, Strategy & Operations and executive leadership, preparing board-level updates and enterprise communication materials.
  • Manage cross-functional strategic initiatives such as new care model design, integration of acquired assets, and technology-enabled transformation.
  • Drive operational excellence by partnering with leaders across Care Management, Utilization Management, Pharmacy, and Provider Networks to improve quality, efficiency, and financial outcomes.
  • Field Operations

    • Design and implement pursuit lists & training to support field-facing teammates in achieving annual performance KPIs

  • Support dashboard & portal enhancements to improve clinical insights and incentive education for network PCPs
  • Cross-Functional Collaboration

    • Drive collaboration between clinical teams, shared services, and administrative functions to align priorities and ensure consistent execution.

  • Foster a culture of accountability, transparency, and data-driven decision-making across the enterprise.

    • Qualifications

  • Bachelor's degree in healthcare administration, business, economics, data science, or related field required; Master's degree (MBA, MHA, MPH, or MS in Analytics / Health Informatics) preferred.
  • 5+ years of progressively responsible experience in healthcare strategy, operations, or analytics within payer, provider, or value-based care organizations.
  • Proven track record of leading enterprise-level operational initiatives in healthcare.
  • Strong knowledge of Medicare / Medicaid programs and value-based care models.
  • Exceptional leadership, communication, and executive presence.
  • Demonstrated ability to thrive in a private equity-owned or fast-growth healthcare environment.

    • Compensation : $144,368K - $180,460K & bonus eligible

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