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Store Supervisor (Part-Time)
Store Supervisor (Part-Time)Studs • New York, NY, US
Store Supervisor (Part-Time)

Store Supervisor (Part-Time)

Studs • New York, NY, US
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Store Supervisor (Part-Time)

Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortmentall at an accessible price point.

  • Please Note : The official title for this role will be Studio Supervisor

Location : New York, NY | Reports to : Studio Manager | Part Time

Hourly Rate : $24 / hour

The Studio Supervisor plays a critical support role in the daily operations of the Studio, serving as a trusted keyholder and frontline leader. This role is designed for team members who consistently demonstrate strong judgment, attention to detail, and the ability to operate independently.

As a Studio Supervisor, you'll help open and close the Studio, support floor leadership during peak periods, and ensure a consistent customer and brand experience. You'll also set the tone on the floormodeling our values, reinforcing service standards, and supporting operational execution. This is a non-managerial role but one that requires maturity, ownership, and leadership by example.

Key Responsibilities :

  • Opens and closes the Studio independently and ensures all opening / closing procedures are completed accurately
  • Supports daily execution of visual merchandising, supply restocks, and Studio upkeep
  • Reviews daily business and helps implement strategies to drive results
  • Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals
  • Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness

    • Customer Experience

  • Delivers exceptional service and educates customers on the Studs experience
  • Supports service recovery and escalates customer concerns as needed
  • Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations

    • Team Support & Culture

  • Sets a strong example for professionalism, inclusion, and accountability
  • Provides real-time feedback and support to teammates when appropriate, escalating as needed
  • Helps reinforce company values and contributes to a collaborative, feedback-rich environment

    • Requirements :

  • Prior experience in a keyholder or shift lead role that included independent operations and opening / closing responsibilities
  • Available to work 4-29 hours per week, working weekends and holidays
  • Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment
  • Comfortable standing for extended periods (up to 8+ hours) and able to lift / move at least 20 lbs
  • Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols
  • Confident operating solo and taking ownership of floor leadership responsibilities when assigned
  • Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture

    • Benefits & Perks

  • Paid Safe & Sick Leave Accrual
  • FSA Health and Commuter Tax-Advantaged Accounts
  • 401(k) Retirement Savings Plan
  • Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!)
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