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Remote Insurance Sales Agent
Remote Insurance Sales AgentThe Gainey Agency • Pittsburgh, PA, US
Remote Insurance Sales Agent

Remote Insurance Sales Agent

The Gainey Agency • Pittsburgh, PA, US
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The Gainey Agency is seeking a remote licensed insurance agent to deliver professional, client-focused service across the policy lifecycle. The successful candidate will represent The Gainey Agency in a virtual capacity, support client needs, and contribute to sales and retention objectives while maintaining regulatory compliance and high-quality documentation.

Why join us

  • Opportunity to make a meaningful impact by helping individuals and families protect their financial futures.
  • Structured training and ongoing mentorship to support professional development.
  • Competitive compensation with commission and performance-based incentives.
  • Collaborative, inclusive team environment with remote work flexibility.

Key responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and online channels.
  • Conduct needs assessments and recommend appropriate life insurance and related products tailored to client circumstances.
  • Prepare and present accurate quotes; assist clients with application completion and required documentation.
  • Manage policy lifecycle activities including issuance, changes, renewals, endorsements, and basic claims support.
  • Maintain accurate and timely records of client interactions and policy transactions in internal systems and CRM.
  • Coordinate with underwriting, product, or sales teams to resolve client issues; escalate complex matters as needed.
  • Stay current on product offerings, underwriting guidelines, regulatory requirements, and market developments.
  • Identify opportunities to improve processes and service quality to enhance client satisfaction and operational efficiency.

    • Required qualifications

  • High school diploma or GED.
  • Minimum two years of customer service experience; prior experience in insurance or financial services preferred.
  • Possession of, or willingness to obtain in a timely manner, relevant state insurance license(s).
  • Strong verbal and written communication skills and professional telephone / email etiquette.
  • Demonstrated problem-solving ability, attention to detail, and capacity to manage competing priorities.
  • Proficiency with standard office productivity tools; accurate data-entry skills.
  • Authorization to work in the United States.
  • Reliable high-speed internet connection and a suitable home workspace for remote duties.

    • Preferred qualifications

  • Prior experience as an insurance agent, inside sales representative, or other client-facing insurance role.
  • Familiarity with CRM systems and quote / issuance platforms.
  • Proven track record of meeting or exceeding service and sales performance expectations.
  • Experience working remotely and managing a virtual workload independently.

    • Additional information

  • The Gainey Agency supports professional development and advancement opportunities and expects employees to maintain compliance with licensing and regulatory requirements.
  • This is a remote position; equipment and technology requirements should be met to perform duties effectively.
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