California Licensed Crisis Counselor

A company is looking for a 988 Crisis Counselor who will provide crisis intervention and emotional support remotely.

Key Responsibilities

Provide crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds

Conduct safety assessments, safety planning, and follow-up with help seekers

Mentor volunteers during their training and fulfill continuing education requirements

Required Qualifications

High school diploma or equivalent

Must be 18 years of age or older

Reliable high-speed internet and a quiet workspace

Open availability to work during operating hours, including weekends and holidays

Knowledge of risk assessment and data collection related to crisis intervention