Shift Lead

Job Description

Job Description

As a Shift Lead at Las Vegas Petroleum, your role is pivotal in ensuring the smooth operation of the convenience store during your shifts. You will be responsible for managing a team of employees, providing exceptional customer service, and maintaining operational standards. Your leadership will foster a positive working environment while ensuring compliance with company policies and procedures. In this position, you will engage with customers, oversee inventory management, and support financial operations.

Key Responsibilities :

• Team Leadership : Supervise and mentor staff during shifts, ensuring efficient workflows and professional conduct.
• Customer Interaction : Deliver outstanding service to customers, addressing inquiries and resolving issues effectively.
• Inventory Oversight : Assist with managing inventory levels, conducting stock checks, and placing orders as needed.
• Financial Management : Ensure accurate cash handling, register operations, and daily financial reconciliations.
• Training and Development : Participate in training new employees on company protocols and customer service standards.
• Health and Safety Compliance : Uphold safety regulations and maintain a clean and secure store environment.
• Communication : Collaborate with management and team members regarding store performance and operational needs.

Requirements

Physical Requirements :