Tennessee Licensed Referral Coordinator

A company is looking for a Referral Coordinator.

Key Responsibilities

Serve as the decision-making resource for patient care coordination across departments

Facilitate timely referrals and follow up with patients while verifying insurance eligibility

Mentor and assist new and existing staff on departmental processes and tools

Required Qualifications

Bachelor's degree

3 years of relevant work experience

Advanced skills in call center etiquette and patient scheduling

Strong customer service focus and ability to handle difficult situations professionally

Experience with documentation and maintaining referral information