Service Coordinator

Job Description

Job Description

We are looking for a dedicated Service Coordinator to join our team in Saint Paul, Minnesota. This contract to permanent position offers an opportunity to play a vital role in providing outstanding customer service and operational support. The ideal candidate will have excellent organizational skills and a proactive approach to managing service schedules and administrative tasks.

Responsibilities :

• Generate service purchase orders and oversee emergency service orders, including dispatch and follow-up.
• Coordinate with city officials to manage service permits, schedule inspections, and maintain accurate permit logs.
• Upload necessary reports to municipal and third-party platforms.
• Collaborate with field personnel, fitters, and project managers to ensure timely dispatch of jobs and effective communication.
• Process weekly payroll and ensure compliance with established procedures.
• Organize resources for service jobs, including ordering equipment, scheduling subcontractors, and obtaining purchase orders.
• Support the prioritization of service calls by working closely with the Service Management team.
• Handle invoices in alignment with standard billing practices and assist with miscellaneous administrative tasks as needed.
• Maintain the service scheduling board and facilitate seamless communication between teams.
• Proficiency in Microsoft Office applications and general computer skills.
• Excellent verbal and written communication skills in English.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Detail-oriented with a commitment to accuracy and dependability.
• Self-motivated with the ability to anticipate needs and take initiative.
• Strong teamwork and collaboration skills.
• Highly proactive and capable of working independently in a fast-paced environment.