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Sr. Program Manager
Sr. Program ManagerKavaliro • Cincinnati, OH, United States
Sr. Program Manager

Sr. Program Manager

Kavaliro • Cincinnati, OH, United States
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Senior Program Manager

Overview

We are seeking an experienced Senior Program Manager to lead complex, enterprise-scale initiatives with global impact. The ideal candidate will be a strategic thinker, skilled collaborator, and proven driver of transformational programs within highly regulated, technology-driven environments. This role requires deep expertise in payments platforms, excellent stakeholder management capabilities, and a strong ability to deliver measurable business outcomes.

Key Responsibilities

1. Leadership in Complex, Multi-Stakeholder Environments

  • Lead and execute large-scale platform initiatives spanning multiple regions and business units.
  • Manage and align cross-functional teams—including Engineering, Product, Compliance, and Operations—to deliver against strategic objectives.
  • Engage, influence, and partner with senior and executive stakeholders, including C-suite leaders, to ensure program visibility, support, and success.

2. Strategic Delivery & ROI Accountability

  • Own end-to-end delivery of high-value programs, ensuring clear, measurable outcomes and demonstrable ROI.
  • Develop robust business cases, cost-benefit analyses, and financial models to guide investment decisions.
  • Prioritize initiatives and optimize resource allocation to maximize business impact and strategic alignment.

    • 3. Payments Expertise

  • Leverage deep understanding of payments ecosystems, including merchant acquiring, settlement processes, tokenization, and regulatory considerations.
  • Drive initiatives involving modern platform technologies such as API-driven architectures, cloud migration, and microservices.
  • Translate complex technical concepts into clear business value for non-technical stakeholders and decision-makers.

    • 4. Governance, Risk & Compliance Excellence

  • Establish and maintain strong program governance using Agile and other best-practice frameworks.
  • Proactively manage risks, regulatory requirements, and dependencies across highly regulated environments.
  • Oversee vendor and third-party relationships, ensuring alignment with program objectives, SLAs, and compliance standards.

    • 5. Change Leadership & Communication

  • Lead change management efforts to drive adoption across global teams and business units.
  • Craft and deliver tailored communication strategies for senior leadership, technical teams, and operational stakeholders.
  • Build trusted relationships and maintain transparency throughout the program lifecycle.

    • Qualifications

  • 10–12+ years of experience in Program or Portfolio Management within technology, financial services, payments, or similarly complex industries.
  • Proven success delivering multi-year, enterprise-scale programs in global organizations.
  • Strong understanding of payments technology and regulatory landscapes.
  • Exceptional communication, negotiation, and stakeholder management skills.
  • PMP, PgMP, Agile, or related certifications preferred.
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